fix problems on 小度 [iphone]

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—— Run into issues on 小度? Get help pending when official support gets back to you!

小度
Info:
company: Shanghai Xiaodu Artificial Intelligence Co., Ltd.
: https://dumall.baidu.com
Chat with our AI-based 小度 Support
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Crashes issue

小度 crashes frequently

Fix: Ensure your iPhone's operating system is up to date by going to Settings > General > Software Update. An outdated OS can cause compatibility... ⇲
 
Network issue

poor network connectivity

Fix: Check your Wi-Fi or mobile data connection. Restart your router or toggle airplane mode on and off to refresh your connection. Ensure that t... ⇲

wastes mobile data

Fix: Limit background data usage by going to Settings > Cellular and turning off cellular data for the app. This will prevent it from using data... ⇲
 
Compatibility issue

inability to connect to devices

Fix: Ensure that Bluetooth is enabled on your iPhone and that the devices you are trying to connect to are in pairing mode. Go to Settings > Blue... ⇲
 
Ads issue

repeated startup ads

Fix: Look for an option in the app settings to disable startup ads or reduce their frequency. Some apps allow users to manage ad preferences. O... ⇲
 
Payments issue

requires additional purchases

Fix: Review the app's features to determine which ones are essential for your use. If additional purchases are necessary, consider whether the be... ⇲
 
Slow issue

slow performance

Fix: Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer mod... ⇲
 
UI issue

unresponsive buttons

Fix: Force close the app by swiping it away in the app switcher, then reopen it. This can resolve temporary glitches causing unresponsiveness.... ⇲

inconsistent user experience

Fix: Check for updates in the App Store, as developers often release updates to improve user experience and fix inconsistencies. OR Try resett... ⇲

frustrating navigation

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, spending a little time navigating can help you und... ⇲
 
Features issue

limited functionality

Fix: Explore the app's settings and features thoroughly to ensure you are utilizing all available options. Sometimes, features are hidden or not... ⇲

lack of professional features

Fix: Research other apps that cater to professional needs and compare their features. There may be alternatives that offer the functionality you... ⇲
 
Installation issue

complicated setup process

Fix: Follow a step-by-step guide or tutorial available online to assist with the setup process. Many users share their experiences and solutions... ⇲
 
Support issue

poor customer support

Fix: Utilize online forums or community support groups where other users may have shared solutions to similar issues. This can be a valuable reso... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
70.7%

Good experience
24.1%

Neutral
5.2%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data 小度 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contacts
    • User Content
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. 小度黄金会员-连续包月: $1.99 高品质音乐、海量付费音频连续订阅
  2. 小度黄金VIP-连续包月: $1.49 高品质音乐、海量付费音频连续订阅
  3. 小度黄金VIP-12个月: $17.99 高品质音乐、海量付费音频订阅
  4. 小度黄金VIP-3个月: $5.99 高品质音乐、海量付费音频订阅
  5. 6小度币: $0.99 充值币用于购买平台内的数字付费内容，充值后获得同等价值的账户余额
  6. 小度黄金VIP-1个月: $2.99 高品质音乐、海量付费音频订阅
  7. 28小度币: $3.99 充值币用于购买平台内的数字付费内容，充值后获得同等价值的账户余额
  8. 1小度币: $0.99 充值币用于购买平台内的数字付费内容，充值后获得同等价值的账户余额
  9. 60小度币: $8.99 充值币用于购买平台内的数字付费内容，充值后获得同等价值的账户余额
  10. 30小度币: $3.99 充值币用于购买平台内的数字付费内容，充值后获得同等价值的账户余额