A. 1. Restart the App: Close the My Dolphin Show app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. Then, reopen the app to see if the issue persists.
2. Check for Updates: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if there are any updates available for My Dolphin Show. If there are, tap 'Update' to install the latest version, which may fix freezing issues.
3. Clear Cache: If the app allows, go to the settings within the app and look for an option to clear cache or temporary files. This can help improve performance and reduce freezing.
4. Free Up Storage: Ensure your device has enough free storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space.
B. 5. Reinstall the App: If the problem continues, uninstall the app by pressing and holding the app icon until it wiggles, then tap the 'X' to delete it. Reinstall it from the App Store to start fresh.