fix problems on Kavak [iphone]

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—— Run into issues on Kavak? Get help pending when official support gets back to you!

Kavak: Compra y venta de autos
Info:
company: UVI TECH SAPI DE CV
: https://www.kavak.com/contacto
: www.kavak.com
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Login issue

Inconsistent login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password. Go to the login screen, tap 'Forgot Password?', and fo... ⇲
 
Slow issue

Slow performance on iOS 15.5

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space, which can improve a... ⇲
 
Loading issue

Multiple error messages upon opening pages

Fix: 1. Check for Updates: Ensure that both your iOS and the Kavak app are updated to the latest versions. Go to Settings > General > Software Up... ⇲
 
Support issue

Lack of response from customer service

Fix: 1. Use In-App Support: If the app has a support or help section, utilize it to find answers to common questions or issues. 2. Check FAQs: Lo... ⇲

Inadequate communication from staff

Fix: 1. Use In-App Messaging: If available, use any in-app messaging feature to communicate your concerns directly. 2. Document Your Issues: Keep... ⇲

Delayed delivery of vehicles

Fix: 1. Check Delivery Status: Use the app to check the status of your vehicle delivery. If there is a tracking feature, utilize it to get update... ⇲

Unresponsive agents on WhatsApp

Fix: 1. Try Alternative Contact Methods: If WhatsApp agents are unresponsive, try contacting Kavak through other channels such as email or phone... ⇲

Long wait times for support

Fix: 1. Use Self-Help Resources: Check the app or website for FAQs or self-help resources that may address your issue without needing to wait for... ⇲

Failure to provide promised services

Fix: 1. Document Promises: Keep a record of any promises made by Kavak regarding services. 2. Follow Up: Regularly check the app for updates on p... ⇲
 
Bugs issue

Faulty vehicles listed for sale

Fix: 1. Research Vehicle History: Before purchasing, use the app to check the vehicle's history report if available. Look for any red flags. 2. R... ⇲

Misleading vehicle information

Fix: 1. Verify Information: Cross-check vehicle details with other reliable sources or websites before making a purchase. 2. Request Clarificatio... ⇲

Kavak fails to show reservations

Fix: 1. Refresh the App: Try closing and reopening the app to refresh the data. 2. Check Internet Connection: Ensure you have a stable internet c... ⇲

Inaccurate vehicle mileage

Fix: 1. Verify Mileage: Cross-check the mileage with other reliable sources or vehicle history reports before making a purchase. 2. Request Clari... ⇲
 
Customization issue

No option to save favorite cars

Fix: 1. Use Notes App: As a workaround, take screenshots of your favorite cars or write down their details in your Notes app until this feature i... ⇲
 
Settings issue

Issues with license plate transfer

Fix: 1. Review Transfer Process: Check the app or website for guidelines on how to properly transfer a license plate. Ensure you are following al... ⇲

No option to log out

Fix: 1. Close the App: If you cannot log out, you can close the app completely to ensure you are logged out. 2. Clear App Data: Go to Settings >... ⇲
 
Tracking issue

Inability to track key duplication requests

Fix: 1. Document Requests: Keep a personal record of your key duplication requests, including dates and details, until the app provides a trackin... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize Yourself: Spend time exploring the app to understand its layout better. 2. Use Feedback Options: If available, provide constr... ⇲
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 what users are saying
Good experience
94.2%

Bad experience
4.3%

Neutral
1.4%

~ from our NLP analysis of 139 combined software ratings.

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 Private Data Kavak collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contacts
    • User Content
    • Search History
    • Usage Data
    • Diagnostics