fix problems on MarcoPolo World School [iphone]

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—— Run into issues on MarcoPolo World School? Get help pending when official support gets back to you!

MarcoPolo World School
Info:
company: MarcoPolo Learning, Inc.
: https://marcopololearning.zendesk.com/hc/en-us/categories/4410826334989-MarcoPolo-World-School-Subscribers
: marcopoloworldschool.com
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Registration issue

Difficulties with signing up

Fix: 1. Ensure that you are entering the correct email address and password. Check for typos and ensure that your email is valid. 2. If you are n... ⇲
 
Content issue

Limited content diversity

Fix: 1. Explore different categories within the app. Sometimes, content is categorized in ways that may not be immediately obvious. Look for filt... ⇲

Content not tailored for advanced learners

Fix: 1. Explore advanced settings or filters within the app to find content that may be more suitable for advanced learners. 2. Supplement the ap... ⇲
 
Account issue

Inability to create multiple profiles

Fix: 1. Use a shared family account feature if available. Check the app settings to see if there is an option to add family members or share acce... ⇲

Complicated cancellation process

Fix: 1. Go to your App Store account settings. Open the App Store, tap on your profile picture, and select 'Subscriptions'. Find MarcoPolo World... ⇲
 
Crashes issue

MarcoPolo World School crashes during use

Fix: 1. Update the app to the latest version. Go to the App Store, search for MarcoPolo World School, and check for updates. 2. Restart your iPho... ⇲
 
Slow issue

Slow and buggy performance

Fix: 1. Close other apps running in the background to improve performance. 2. Restart your iPhone to clear any temporary issues affecting perform... ⇲
 
Login issue

Requires daily login

Fix: 1. Ensure that you are selecting the 'Remember Me' option when logging in, if available. This can help keep you logged in. 2. Check your dev... ⇲
 
UI issue

Issues with landscape mode

Fix: 1. Check your device's orientation lock. Swipe down from the top-right corner of the screen to access the Control Center and ensure that the... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Use any available in-app support features, such as chat or email,... ⇲
 
Ads issue

Misleading free trial advertisement

Fix: 1. Review the terms and conditions of the free trial within the app or on the website to understand what is included. 2. Keep track of when... ⇲
 
Audio issue

Frequent sound effects are distracting

Fix: 1. Check the app settings for an option to mute or adjust sound effects. 2. Use the device's volume controls to lower the sound while using... ⇲
 
Video issue

Limited access to educational videos

Fix: 1. Explore different categories and search options within the app to find more educational videos. 2. Provide feedback about the need for mo... ⇲
 
Updates issue

Inconsistent app functionality after updates

Fix: 1. Restart the app after an update to ensure all new features are loaded properly. 2. Clear the app's cache by offloading it in the iPhone S... ⇲
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 what users are saying
Good experience
85.7%

Bad experience
10.4%

Neutral
3.9%

~ from our NLP analysis of 2,925 combined software ratings.

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 Private Data MarcoPolo World School collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. World School - Monthly Access: $9.99 Over 500 videos and 3000 learning activities!
  2. World School - Annual Access: $79.99 Over 500 videos and 3000 learning activities!
  3. World School - Monthly Access: $7.90 Over 500 videos and 3000 learning activities!
  4. World School - Annual Access: $49.99 Over 500 videos and 3000 learning activities!