—— Run into issues on Tazz? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you receive a product that is missing, take a photo of the order receipt and the items you received. Then, go to the app's 'Help' or 'Sup... ⇲
Fix: To switch addresses, go to the app's settings or profile section. Look for 'Address' or 'Delivery Address' options. You may need to delete t... ⇲
Fix: Document your interactions with customer service, including dates, times, and the nature of your inquiries. If you encounter poor service, e... ⇲
Fix: If you encounter rudeness from the helpdesk, remain calm and professional. Clearly state your issue and ask for a resolution. If the interac... ⇲
Fix: If live chat support is unavailable, utilize the app's email or ticketing system to submit your inquiries. Make sure to provide detailed inf... ⇲
Fix: If your delivery is late, check the app for any updates on your order status. Sometimes, delays are communicated through the app. If there a... ⇲
Fix: If you need to cancel an order, check the app for any cancellation policies. If there is no option to cancel without a refund, consider reac... ⇲
Fix: If Apple Pay is not supported, check if there are alternative payment methods available in the app. You can link a credit or debit card dire... ⇲
Fix: If you are trying to register with a foreign number, ensure that you are using the correct country code. If the app does not accept your num... ⇲
Fix: To correct the address pin placement, go to the address settings in the app. You may be able to drag the pin to the correct location on the... ⇲
Fix: If you receive food that is of poor quality, take photos and document your experience. Use the app's feedback feature to report the issue, w... ⇲
Fix: If you receive an incorrect order, take a photo of what you received and compare it with your order confirmation. Use the app's support feat... ⇲
Fix: If you notice that multiple orders are assigned to the same driver, this may be a result of the app's logistics. If it causes delays, report... ⇲
Fix: If you find the product variety limited, check if there are filters or categories in the app that you may not be using. Sometimes, exploring... ⇲