fix problems on Kangaroo Rewards [iphone]

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—— Run into issues on Kangaroo Rewards? Get help pending when official support gets back to you!

Kangaroo Rewards
Info:
company: Mobicept Inc.
: http://www.kangaroorewards.com/site/feedback
Chat with our AI-based Kangaroo Rewards Support
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Loading issue

Kangaroo Rewards stalls on loading screen

Fix: 1. Close the app completely and restart it. On iPhone, swipe up from the bottom of the screen and swipe the app off the screen to close it.... ⇲
 
Crashes issue

Crashes frequently

Fix: 1. Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. 2... ⇲

Kangaroo Rewards shuts down when adding phone number

Fix: 1. Ensure that your app is updated to the latest version, as updates may fix bugs causing crashes. 2. Restart your iPhone to clear any tempo... ⇲
 
Screen issue

Blank screen after signup

Fix: 1. Try closing the app and reopening it. Sometimes, the app may not load properly after signup. 2. Check your internet connection to ensure... ⇲

Blank screen after two months of use

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove the app b... ⇲
 
Account issue

No pin number sent for account creation

Fix: 1. Check your spam or junk email folder to ensure the email with the pin number was not filtered there. 2. Ensure that you entered your emai... ⇲

Phone number already in use error

Fix: 1. If you have previously created an account with that phone number, try using the 'Forgot Password' option to recover your account. 2. If y... ⇲

Rewards program not accessible

Fix: 1. Ensure that you are logged into your account. Sometimes, rewards programs require you to be logged in to access them. 2. Check for any ap... ⇲
 
Login issue

Cannot change login method

Fix: 1. Check the app settings to see if there is an option to change your login method. This may be found under Account Settings or Profile. 2.... ⇲
 
Support issue

No contact option for developer

Fix: 1. Check the app's settings or 'About' section for any support or help options. Sometimes, there may be a hidden contact option. 2. Visit th... ⇲
 
Downloads issue

Coupon not working after download

Fix: 1. Ensure that the coupon is still valid and has not expired. Check the terms and conditions associated with the coupon. 2. Restart the app... ⇲
 
Network issue

Service unavailable for nearby locations

Fix: 1. Check your location settings to ensure that the app has permission to access your location. Go to Settings > Privacy > Location Services... ⇲
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 what users are saying
Bad experience
87.5%

Good experience
12.5%

Neutral
0.0%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data Kangaroo Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content