fix problems on Magic Touch [iphone]

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—— Run into issues on Magic Touch? Get help pending when official support gets back to you!

Magic Touch: Wizard for Hire
Info:
company: Nitrome
: http://www.nitrome.com/contact
: www.nitrome.com
Chat with our AI-based Magic Touch Support
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Bugs issue

Coins not awarded after crashes

Fix: 1. After a crash, restart the app and check if the coins are credited. 2. If not, try to clear the app's cache by going to Settings > Genera... ⇲

Game does not register symbols correctly

Fix: 1. Restart the app to see if it resolves the issue. 2. If the problem continues, try uninstalling and reinstalling the app to reset any corr... ⇲

Game is unplayable due to bugs

Fix: 1. Regularly restart the app and your device to clear temporary bugs. 2. Uninstall and reinstall the app to reset any corrupted data. OR... ⇲
 
Loading issue

Game fails to load after rounds

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if it helps. 2. Clear the app's cache by offloa... ⇲

Background fails to load

Fix: 1. Restart the app to see if the background loads correctly afterward. 2. If the issue persists, try reinstalling the app to reset any graph... ⇲
 
Gameplay issue

Shockwave does not kill consistently

Fix: 1. Ensure you are using the shockwave ability at the right time and distance from enemies. 2. If the issue persists, try restarting the game... ⇲
 
Crashes issue

Game crashes frequently

Fix: 1. Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Restar... ⇲
 
Screen issue

Purple screen after match

Fix: 1. Force close the app and restart it. 2. If the purple screen appears again, try uninstalling and reinstalling the app to clear any corrupt... ⇲
 
Freezing issue

Game drops frames before freezing

Fix: 1. Close other apps running in the background to free up resources. 2. Restart your device to clear memory and improve performance. OR 1.... ⇲

Animation overlaps cause game to freeze

Fix: 1. Restart the app to reset animations. 2. If the issue persists, try lowering the graphics settings if available. OR 1. Avoid rapid tapp... ⇲

Game requires hard reset to play again

Fix: 1. Regularly restart your device to prevent the need for hard resets. 2. If the game freezes, try force closing the app before resorting to... ⇲
 
Updates issue

Inconsistent currency updates

Fix: 1. Restart the app to refresh the currency balance. 2. If the issue continues, try uninstalling and reinstalling the app to reset any data d... ⇲

Game feels abandoned with no updates

Fix: 1. Regularly check the App Store for updates and install them as they become available. 2. Engage with the community or forums to share expe... ⇲
 
Ads issue

Ads are intrusive

Fix: 1. Check if there is an option in the app settings to reduce or disable ads. 2. If available, consider purchasing an ad-free version if it’s... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.1%

Neutral
6.9%

Bad experience
6.0%

~ from our NLP analysis of 1,112 combined software ratings.

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 Private Data Magic Touch collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Remove Ads: $1.99 Remove Ads
  2. Coins Pack 2: $2.99 Coins Pack 2
  3. Coins Pack 3: $6.99 Coins Pack 3
  4. Coins Pack 1: $0.99 Coins Pack 1