—— Run into issues on E240? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the orientation settings in the app. Some apps have a setting that allows you to adjust the orientation of the video. Look for an opti... ⇲
Fix: Look for a settings option in the app that allows you to adjust the timestamp format. If available, change the format to see if it corrects... ⇲
Fix: Check your device settings to ensure that rotation lock is turned off. If it is off and the app still does not support landscape mode, you m... ⇲
Fix: Ensure that the app has the necessary permissions to access your device's storage. Go to your device settings, find the app, and check if st... ⇲
Fix: Check the app settings for video quality options. Ensure that you are recording at the highest quality available. OR If the app does not... ⇲
Fix: Look for a setting in the app that allows you to flip or mirror the video output. This is often found in the camera settings. OR If no su... ⇲
Fix: Explore the app for any free features that may allow basic editing. Sometimes, there are limited free options available that can still be us... ⇲
Fix: Try closing the app completely and restarting it. If the problem continues, restart your device to clear any temporary glitches. OR Check... ⇲
Fix: Check the app settings for any aspect ratio options. If 4:3 is not available, you may need to crop the video after recording using a video e... ⇲
Fix: Explore the app for any hidden features or settings that may unlock additional effects. Sometimes, effects are not immediately visible and r... ⇲
Fix: Check the app settings to ensure that location services are enabled for the app. Go to your device settings, find the app, and enable locati... ⇲
Fix: Look for an option in the app settings to disable ads or switch to a 'lite' version of the app if available, which may have fewer ads. OR... ⇲
Fix: Review the app's documentation or help section to see if there are any free features that may not be immediately obvious. OR If the app d... ⇲