fix problems on CutStory－Video & Story Editor [iphone]

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—— Run into issues on CutStory－Video & Story Editor? Get help pending when official support gets back to you!

CutStory－Video & Story Editor
Info:
company: LLC Sport Star Management
: http://t.me/CutStory_bot
: www.highglossy.com
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Syncing issue

Music often does not sync with video

Fix: Before finalizing your video, play it back in the editing interface to check for sync issues. If the music is out of sync, try trimming the... ⇲
 
Compatibility issue

Cannot use purchased music on iPhone or Apple Music

Fix: Check if the music files are downloaded to your device. If they are in your library but not available for use in the app, try exporting the... ⇲
 
Crashes issue

CutStory－Video & Story Editor crashes when trying to upload videos

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for CutStory, and check for updates. If an update is avai... ⇲
 
UI issue

Layout changes unexpectedly

Fix: If the layout changes unexpectedly, try locking the layout by saving your current design before making further edits. This can help prevent... ⇲

Difficult to add and edit text stickers

Fix: To add text stickers, tap on the 'Text' option and select the desired sticker. If editing is difficult, try zooming in on the area where the... ⇲
 
Audio issue

Inconsistent audio cutting in segments

Fix: When editing audio, ensure that you are using the 'Cut' or 'Trim' tools correctly. Select the audio segment you want to cut, and use the tri... ⇲

Cannot add voice recording files

Fix: Check if the app has a specific option for adding voice recordings. If it does, follow the prompts to record directly within the app or impo... ⇲

Background noise in final output

Fix: To reduce background noise, use the audio editing features within the app to adjust the audio levels. Look for options to lower background v... ⇲
 
Video issue

CutStory－Video & Story Editor does not allow trimming of videos

Fix: If trimming is not working, ensure you are selecting the correct video segment. Use the trim handles to adjust the start and end points of t... ⇲

Final video does not save completely

Fix: If the final video is not saving, ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check av... ⇲
 
Payments issue

Watermark appears unless paid

Fix: To remove the watermark, consider purchasing the premium version of the app. This will not only remove the watermark but may also unlock add... ⇲
 
Updates issue

Recent updates cause app to malfunction

Fix: If the app malfunctions after an update, try uninstalling and reinstalling the app. This can help reset any corrupted files that may have be... ⇲
 
Account issue

Restoring purchases after changing phones is problematic

Fix: Ensure you are logged into the same Apple ID that you used to make the purchases. Go to the app settings and look for a 'Restore Purchases'... ⇲
 
Customization issue

Limited editing options available

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden in menus or under different... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.8%

Bad experience
2.5%

Neutral
1.6%

~ from our NLP analysis of 49,171 combined software ratings.

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 Private Data CutStory－Video & Story Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. CutStory Pro: $5.99 Access to all app features for 1 month
  2. Remove CutStory watermark: $3.99 Remove CutStory watermark forever
  3. Music editor feature: $2.99 Access to music editor feature forever
  4. CutStory Pro: $34.99 Access to all app features for 1 year
  5. CutStory Pro: $34.99 Access to all app features for 1 year
  6. CutStory Pro: $5.99 Access to all app features for 1 month
  7. CutStory Pro: $7.99 Access to all app features for 1 week
  8. Hide watermark: $0.99 Hide CutStory watermark for 1 month
  9. CutStory Pro: $49.99 Access to all app features for 1 year
  10. CutStory Pro: $12.99 Access to all app features for 1 month