fix problems on MaimoCare [iphone]

—— Run into issues on MaimoCare? Get help pending when official support gets back to you!

MaimoCare

Info:

company: Maimonides

: https://www.maimocare.org

Chat with our AI-based MaimoCare Support

🛠️ Common MaimoCare Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Basic A/V doesn't work half the time

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular data connection. You can do this by trying to load a webpage o... ⇲

Sound output defaults to phone speaker

Fix: 1. Check audio output settings: During a session, look for audio output options within the app. Ensure that the correct output device (like... ⇲

Audio issue

Echo during sessions

Fix: 1. Use headphones: Using wired or Bluetooth headphones can significantly reduce echo and improve audio quality during sessions. 2. Adjust mi... ⇲

Loading issue

MaimoCare doesn't load appointments properly

Fix: 1. Refresh the app: Pull down on the appointments screen to refresh the data. This can help load any new appointments that may not have appe... ⇲

Sessions fail to load

Fix: 1. Check your internet connection: Ensure you have a stable connection. If you’re on Wi-Fi, try switching to cellular data or vice versa. 2.... ⇲

Slow issue

MaimoCare is slow and glitchy

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and close any unnecessary apps running i... ⇲

Account issue

Account lock issues

Fix: 1. Reset your password: If you are locked out, try using the 'Forgot Password' feature to reset your password and regain access to your acco... ⇲

Code not received for account verification

Fix: 1. Check your spam/junk folder: Sometimes, verification emails can end up in the spam folder. Make sure to check there for the verification... ⇲

Settings issue

Cannot access account settings

Fix: 1. Restart the app: Close MaimoCare completely and reopen it. This can sometimes resolve navigation issues within the app. 2. Update the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

71.4%

Bad experience

28.6%

Neutral

0.0%

~ from our NLP analysis of 28 combined software ratings.

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Private Data MaimoCare collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Usage Data
- Diagnostics