fix problems on Stormfall [iphone]

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—— Run into issues on Stormfall? Get help pending when official support gets back to you!

Stormfall: Rise of Balur
Info:
company: Plarium Global Ltd
: https://plarium-mobile-support.zendesk.com/hc/categories/115000198969
Chat with our AI-based Stormfall Support
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Gameplay issue

Power imbalance favoring paying players

Fix: 1. Focus on maximizing your free resources by participating in all available events and completing daily tasks. This can help you level up f... ⇲

Troop selection issues

Fix: 1. Ensure that you are familiar with the troop selection interface. Take time to explore the options and settings available. 2. Restart the... ⇲

Gameplay heavily favors VIP players

Fix: 1. Focus on maximizing your free resources by participating in all available events and completing daily tasks. 2. Join an active guild wher... ⇲

Inconsistent rewards for tasks

Fix: 1. Keep track of the tasks you complete and the rewards you receive to identify any patterns or discrepancies. 2. Engage with the community... ⇲
 
Bugs issue

Frequent bugs after updates

Fix: 1. After an update, restart your device to ensure all new files are properly loaded. 2. Clear the app cache by deleting and reinstalling the... ⇲
 
Network issue

Connection issues and server lag

Fix: 1. Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Restart your router if you are usin... ⇲
 
Support issue

Customer support is inadequate

Fix: 1. Utilize in-game help features or FAQs to find solutions to common issues. 2. Document your issues clearly, including screenshots if possi... ⇲

Lack of meaningful player feedback

Fix: 1. Engage with community forums and social media groups to share your feedback and experiences with other players. 2. Participate in any sur... ⇲
 
Updates issue

Mandatory upgrades break the game

Fix: 1. Before upgrading, check online forums for feedback from other players about the new version. 2. If you encounter issues after an upgrade,... ⇲

Game becomes unplayable after updates

Fix: 1. After an update, restart your device to refresh the system and clear any temporary issues. 2. Clear the app cache by deleting and reinsta... ⇲

New features often lead to more problems

Fix: 1. After a new feature is introduced, monitor community forums for feedback and potential issues reported by other players. 2. If you encoun... ⇲
 
Payments issue

In-game purchases are overpriced

Fix: 1. Focus on earning in-game currency through gameplay rather than making purchases. Participate in events and complete quests for rewards. 2... ⇲

Missing items from purchased packs

Fix: 1. Double-check your inventory to ensure the items are not there. Sometimes items may not appear immediately. 2. Restart the game to refresh... ⇲
 
Ads issue

Bait and switch tactics by developers

Fix: 1. Always read the fine print and details of any promotions or offers before participating. 2. Keep track of your in-game purchases and rewa... ⇲
 
Compatibility issue

Game requires high hardware specifications

Fix: 1. Check the game’s settings to see if you can lower the graphics quality to improve performance on your device. 2. Close all other applicat... ⇲
 
Login issue

Frequent relogin requests

Fix: 1. Ensure your internet connection is stable. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Clear the app cache by d... ⇲
 
Freezing issue

Game freezes frequently

Fix: 1. Restart your device to clear any temporary issues that may be causing the game to freeze. 2. Clear the app cache by deleting and reinstal... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.2%

Bad experience
15.8%

Neutral
4.0%

~ from our NLP analysis of 783 combined software ratings.

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 Private Data Stormfall collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • User Content
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Satchel of Sapphires: $9.99 Satchel of Sapphires
  2. Ornate Chest of Sapphires: $99.99 Ornate Chest of Sapphires
  3. Sack of Sapphires: $19.99 Sack of Sapphires
  4. Satchel of Sapphires: $4.99 Satchel of Sapphires
  5. Veyon's Pack: $9.99 Veyon's Pack
  6. Trunk of Sapphires: $49.99 Trunk of Sapphires
  7. 3000 Sapphires, 60%: $7.99 3000 Sapphires, 60%
  8. Supreme Set: $99.99 Supreme Set
  9. $4.99 Pack: $4.99 $4.99 Pack
  10. $9.99 Pack: $9.99 $9.99 Pack