fix problems on OLA [iphone]

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—— Run into issues on OLA? Get help pending when official support gets back to you!

OLA - Online Auction
Info:
company: Online Liquidation Auction LLC
: https://olabid.com/#contact
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Settings issue

Cannot save filter settings

Fix: 1. After applying your desired filters, look for a 'Save' or 'Apply' button. If it’s not available, this feature may not be supported. 2. As... ⇲
 
Search issue

Inconsistent search results

Fix: 1. Try refining your search terms. Use more specific keywords to improve the relevance of search results. 2. Clear the app cache by deleting... ⇲

Search function returns unrelated items

Fix: 1. Double-check your search terms for typos or errors that may lead to unrelated results. 2. Use quotation marks around phrases to search fo... ⇲
 
UI issue

Poor quality item images

Fix: 1. If you encounter poor quality images, try tapping on the image to see if a larger version is available. 2. Report the issue within the ap... ⇲

Inaccurate item descriptions

Fix: 1. Always cross-reference item descriptions with seller ratings and reviews to gauge reliability. 2. If you notice inaccuracies, consider re... ⇲

Confusing app organization

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where specific features are located. 2. Use the search... ⇲

Difficult to navigate on mobile

Fix: 1. Use the search bar to quickly find items instead of navigating through menus. 2. Familiarize yourself with the app layout and features to... ⇲

Inability to zoom in on pictures

Fix: 1. Tap on the image to see if a larger version opens. If not, try rotating your device to landscape mode for a better view. 2. Use your devi... ⇲
 
Login issue

Frequent login issues

Fix: 1. Ensure you are entering the correct username and password. Use the 'Forgot Password' feature if needed. 2. Clear the app cache by deletin... ⇲
 
Payments issue

High fees for items

Fix: 1. Review the fee structure in the app settings or help section to understand what fees apply to your transactions. 2. Look for items with l... ⇲
 
Compatibility issue

No web-based auction option

Fix: 1. Use the app on a tablet or larger device for a better experience if you prefer not to use a smartphone. 2. Consider using an emulator on... ⇲
 
Customization issue

Limited item variety

Fix: 1. Expand your search criteria to include broader categories or related items. 2. Regularly check the app for new listings, as inventory can... ⇲

No personalized suggestions

Fix: 1. Regularly interact with the app by searching for and bidding on items to help the algorithm learn your preferences. 2. Check if there are... ⇲
 
Security issue

Shill bidding concerns

Fix: 1. Research sellers before bidding. Look for reviews and ratings to gauge their reliability. 2. Report any suspicious bidding activity to th... ⇲
 
Support issue

Inconvenient return process

Fix: 1. Review the return policy in the app to understand the steps required for returns. 2. Keep all packaging and documentation until you are s... ⇲
 
Notifications issue

Notifications for outbid items are unreliable

Fix: 1. Check your notification settings in the app to ensure they are enabled for outbid alerts. 2. Regularly check the app for updates, as noti... ⇲
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 what users are saying
Good experience
56.0%

Bad experience
40.5%

Neutral
3.4%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data OLA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data