—— Run into issues on Jugnoo? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: If you frequently encounter drivers denying rides, try to book during peak hours when more drivers are available. Additionally, ensure that... ⇲
Fix: To improve tracking accuracy, ensure that your phone's GPS is enabled and functioning properly. You can do this by going to your phone's set... ⇲
Fix: If a driver accepts your ride but does not arrive, wait a few minutes before canceling the ride. Sometimes drivers may be delayed due to tra... ⇲
Fix: If a driver requests more money than the app indicates, politely remind them of the fare shown in the app. If they continue to insist, you c... ⇲
Fix: If the app fails to load, first check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If your c... ⇲
Fix: To address inconsistent arrival times, try to book your ride a bit earlier than you normally would, especially during busy hours. This gives... ⇲
Fix: If you are having trouble communicating with your driver, use the in-app messaging feature to send them a message. This can help clarify any... ⇲
Fix: If you find that rides are limited in your area, try to book your ride from a more central location if possible. This can increase the chanc... ⇲