fix problems on PetPage [iphone]

—— Run into issues on PetPage? Get help pending when official support gets back to you!

PetPage

Info:

company: AllyDVM

: https://www.allydvm.com/support

Chat with our AI-based PetPage Support

🛠️ Common PetPage Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PetPage freezes during login

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Cannot request appointments

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲

Notifications issue

Notifications for medications too early

Fix: 1. Adjust notification settings: Go to Settings > Notifications > PetPage. Here, you can customize how and when you receive notifications. C... ⇲

Bugs issue

Missing test results and reports

Fix: 1. Refresh the app: Sometimes, data may not load correctly. Pull down on the main screen of the app to refresh the content. 2. Check your in... ⇲

Current shot records not listed

Fix: 1. Refresh the app: Pull down on the main screen to refresh the data. 2. Check your internet connection: Ensure you have a stable connection... ⇲

Disappearing prescriptions

Fix: 1. Refresh the app: Pull down on the main screen to refresh the data. 2. Check your internet connection: Ensure you have a stable connection... ⇲

Request prescription refills not available

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can prevent access to certain features. 2. Refr... ⇲

Updates issue

Inability to update vet information

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of PetPage, as updates may fix bugs related to updating... ⇲

UI issue

Prescription details not visible

Fix: 1. Refresh the app: Pull down on the main screen to refresh the data. 2. Check your internet connection: Ensure you have a stable connection... ⇲

Navigation issues with app features

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand where features are located. Look for a help or... ⇲

Ads issue

Too many pop-up ads

Fix: 1. Check for an ad-free version: Some apps offer a premium version that removes ads. Check if PetPage has this option in the app settings or... ⇲

Freezing issue

Account verification freezes

Fix: 1. Restart the app: Close PetPage completely and reopen it to see if the verification process resumes. 2. Check your internet connection: En... ⇲

Compatibility issue

Incompatibility with iPhone's dark mode

Fix: 1. Switch to light mode: Go to Settings > Display & Brightness and select 'Light' mode to see if that resolves the issue with visibility in... ⇲

Unable to log in

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

1.6%

Neutral

1.4%

~ from our NLP analysis of 2,252 combined software ratings.

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Hers: Women’s Healthcare

Private Data PetPage collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
- Other Data