fix problems on Merge Family [iphone]

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—— Run into issues on Merge Family? Get help pending when official support gets back to you!

Merge Family - House Design
Info:
company: GreenPixel Ltd
: https://pixel.green/contact-us
: pixel.green
Chat with our AI-based Merge Family Support
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Gameplay issue

No new levels after reaching level 51

Fix: 1. Check for any app updates in the App Store. Sometimes new levels are added in updates. Go to the App Store, tap on your profile icon, and... ⇲

Excessive star requirements for tasks

Fix: 1. Prioritize tasks that yield the most stars. Review the task list and focus on completing higher-value tasks first. 2. Use any available... ⇲

Energy costs are too high

Fix: 1. Focus on completing tasks that require less energy to maximize your output. 2. Save energy by planning your tasks ahead of time and comp... ⇲

Cannot skip task completion prompts

Fix: 1. Familiarize yourself with the task completion prompts to anticipate them and prepare for quick responses. 2. If the prompts are too freq... ⇲
 
Slow issue

Slow gameplay and task completion

Fix: 1. Clear your device's cache by going to Settings > General > iPhone Storage, then select Merge Family and choose 'Offload App' to clear tem... ⇲

Clunky and slow transition scenes

Fix: 1. Restart the app to clear any temporary glitches that may be causing slow transitions. 2. Check your device's performance by closing othe... ⇲
 
Customization issue

Lack of design choices for house renovation

Fix: 1. Explore all available options in the design menu thoroughly. Sometimes new design choices are unlocked as you progress. 2. Participate i... ⇲
 
Bugs issue

Inconsistent XP gain for tasks

Fix: 1. Review the XP rewards for each task and prioritize those that offer the most XP. 2. Keep track of your XP gains for similar tasks to ide... ⇲

Missing items needed for tasks

Fix: 1. Double-check your inventory to ensure the items are not there. Sometimes items can be overlooked. 2. Participate in community events or... ⇲

Frequent loss of stars

Fix: 1. Review the tasks you are completing and ensure you are meeting all requirements to avoid losing stars. 2. Keep track of your star count... ⇲
 
Ads issue

No ad options for quick recharges

Fix: 1. Check if there are any in-game events or promotions that offer free recharges without ads. 2. Focus on completing tasks that naturally r... ⇲
 
Network issue

Connection issues despite being online

Fix: 1. Check your internet connection by testing other apps or websites to ensure your Wi-Fi or cellular data is working properly. 2. Restart y... ⇲
 
Search issue

Difficulty finding specific items like seed bags

Fix: 1. Use the search function within the inventory or shop to quickly locate specific items. 2. Keep track of where items are typically found... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.9%

Neutral
5.4%

Bad experience
1.8%

~ from our NLP analysis of 2,900 combined software ratings.

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 Private Data Merge Family collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Personal Offer 2: $1.99 Personal Offer 2
  2. Personal Offer 3: $2.99 Personal Offer 3
  3. Fistful of gems: $1.99 Fistful of gems
  4. Piggy Bank Product: $2.99 Piggy Bank Product
  5. Gift Marathon: $1.99 Gift Marathon
  6. Special Pack 1: $5.99 Special Pack 1
  7. Fistful of gems with discount: $1.99 Fistful of gems with discount
  8. Piggy Bank Product: $2.99 Piggy Bank Product
  9. Energy offer - 2.99: $2.99 Energy offer - 2.99
  10. Pile of gems: $9.99 Pile of gems