fix problems on Sight Bulb [iphone]

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—— Run into issues on Sight Bulb? Get help pending when official support gets back to you!

Sight Bulb
Info:
company: Continuum Holdings, LLC
: http://www.sightbulbcustomerservice.com/
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Installation issue

Difficult initial setup

Fix: Follow the setup guide provided in the app carefully. Make sure to have your Wi-Fi password ready and ensure your device is connected to the... ⇲
 
Settings issue

Settings do not always save

Fix: After changing settings, ensure you are tapping 'Save' or 'Apply' before exiting the settings menu. If the app crashes, your changes may not... ⇲

Sight Bulb does not allow reading all settings

Fix: Explore all tabs and menus within the app to ensure you are not missing any settings. Some settings may be nested under different categories... ⇲
 
Account issue

Limited access to past events

Fix: Check if the app has a feature to access past events. If not, consider using a different app that offers cloud storage for recordings. OR... ⇲
 
Bugs issue

Inconsistent motion detection

Fix: Adjust the motion sensitivity settings in the app. Go to Settings > Motion Detection and try increasing or decreasing the sensitivity to see... ⇲

Light flickers when set to motion

Fix: Check the motion sensitivity settings in the app and adjust them to see if it reduces flickering. Sometimes, lowering sensitivity can help.... ⇲

Detection of motion behind glass causes false alerts

Fix: Reposition the camera to avoid facing glass surfaces, as reflections can trigger false alerts. Aim for a clear line of sight. OR Adjust t... ⇲
 
Crashes issue

Sight Bulb closes unexpectedly

Fix: Update the app to the latest version available in the App Store, as updates often fix stability issues. OR If the app continues to crash,... ⇲
 
Notifications issue

No alerts on iPhone notifications

Fix: Check your iPhone's notification settings for the app. Go to Settings > Notifications > Sight Bulb and ensure that 'Allow Notifications' is... ⇲
 
Network issue

Requires firewall to be turned off for setup

Fix: Temporarily disable the firewall on your router during the setup process. After setup, you can re-enable the firewall for security. OR Co... ⇲

Device shows offline when away from home network

Fix: Ensure that the device is connected to a mobile data network or a different Wi-Fi network when away from home. The app may require a stable... ⇲
 
Storage issue

Cannot view recordings older than 24 hours

Fix: Check if the app has a storage limit for recordings. If it does, consider using an external storage solution or a different app that offers... ⇲
 
UI issue

Sight Bulb is clumsy and not user-friendly

Fix: Familiarize yourself with the app by exploring all its features. Sometimes, spending time with the app can help you understand its layout be... ⇲
 
Security issue

No password protection for app

Fix: Set up a passcode or Face ID/Touch ID on your iPhone to secure access to the app. Go to Settings > Face ID & Passcode or Touch ID & Passcode... ⇲
 
Login issue

Inability to log into the same account on multiple devices

Fix: Check if the app allows multiple device logins in its terms of service. If it does not, you may need to log out of one device before logging... ⇲
 
Compatibility issue

Requires 2.4GHz network for operation

Fix: If your router supports dual-band, ensure that your device is connected to the 2.4GHz network. You can usually select this in your Wi-Fi set... ⇲
 
Features issue

No cloud service offered in app

Fix: Consider using a third-party cloud storage service to manually back up important recordings or data from the app. OR Look for alternative... ⇲
 
Customization issue

Inability to turn off light on a timer

Fix: Check if the app has a scheduling feature that allows you to set times for the light to turn on and off. This is often found in the settings... ⇲
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 what users are saying
Bad experience
56.8%

Good experience
30.5%

Neutral
12.6%

~ from our NLP analysis of 95 combined software ratings.

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 Private Data Sight Bulb collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics