fix problems on Arc XP [iphone]

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—— Run into issues on Arc XP? Get help pending when official support gets back to you!

Arc XP
Info:
company: The Washington Post
: http://help.washingtonpost.com
Chat with our AI-based Arc XP Support
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Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download icon or option in the settings or during play... ⇲
 
Crashes issue

frequent crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Delete the app and reinstall... ⇲
 
Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website. This may provide answers to common issues without... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > Arc XP. Ensure that notifications are enabled and set to your pre... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is not compatible, consider... ⇲
 
UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available... ⇲
 
Battery issue

high battery consumption

Fix: 1. Check for background app refresh settings by going to Settings > General > Background App Refresh and disable it for Arc XP. 2. Reduce sc... ⇲
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 what users are saying
Good experience
96.7%

Bad experience
3.3%

Neutral
0.0%

~ from our NLP analysis of 30 combined software ratings.

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 Private Data Arc XP collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics