fix problems on Dinfo [iphone]

—— Run into issues on Dinfo? Get help pending when official support gets back to you!

Dinfo

Info:

company: Dinatouch Inc

: https://dinfo.us

: dinfo.us

Chat with our AI-based Dinfo Support

🛠️ Common Dinfo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dinfo crashes frequently

Fix: 1. Update the app: Go to the App Store, search for Dinfo, and check if there is an update available. If so, download and install it. Updates... ⇲

Login issues with invalid credentials

Fix: 1. Double-check your credentials: Ensure that you are entering the correct username and password. Pay attention to case sensitivity and any... ⇲

Bugs issue

Points system rounds down incorrectly

Fix: 1. Review the points system: Check the app's FAQ or help section to understand how points are calculated. This may clarify why points appear... ⇲

Dinfo kicks users out of the waitlist

Fix: 1. Ensure a stable internet connection: Make sure you have a reliable internet connection to avoid being logged out. 2. Check for app update... ⇲

Dinfo does not hold numbers correctly

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix issues with number storage. 2. Restart the... ⇲

UI issue

Confusing interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a tutorial or... ⇲

Navigation is difficult

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation structure. Look for a help section t... ⇲

Mixes languages in the interface

Fix: 1. Check language settings: Go to the app's settings and ensure that the preferred language is set correctly. If the app supports multiple l... ⇲

Network issue

Server connection errors

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi a... ⇲

Camera issue

QR code scanning fails

Fix: 1. Clean the camera lens: Ensure that your iPhone's camera lens is clean and free from obstructions. 2. Ensure proper lighting: Make sure yo... ⇲

Privacy issue

Dinfo requires unnecessary personal information

Fix: 1. Review privacy settings: Check the app's privacy policy to understand why certain information is required. If you feel uncomfortable, con... ⇲

Updates issue

Inconsistent updates requiring re-login

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' to ensure you always have the latest version without needin... ⇲

Security issue

Password displayed in plaintext

Fix: 1. Change your password: If you notice your password is displayed in plaintext, change it immediately to ensure your account's security. 2.... ⇲

Syncing issue

Dinfo does not refresh correctly

Fix: 1. Manually refresh: Look for a refresh button or pull down on the screen to refresh the app's content manually. 2. Restart the app: Close t... ⇲

Registration issue

Registration process fails

Fix: 1. Double-check your information: Ensure that all required fields are filled out correctly and that there are no typos in your email or pass... ⇲

Compatibility issue

Dinfo does not work on iOS 17

Fix: 1. Check for updates: Go to the App Store and see if there is an update available for Dinfo that is compatible with iOS 17. 2. Restart your... ⇲

Support issue

Technical support is hard to reach

Fix: 1. Use in-app help: Check if the app has a help or support section that provides answers to common questions. 2. Look for FAQs: Visit the ap... ⇲

Downloads issue

Dinfo does not function after multiple downloads

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage > Dinfo. Tap 'Offload App' to clear any stored data that might be causing issue... ⇲

Customization issue

Dinfo does not support dark mode

Fix: 1. Check app settings: Look for any settings within the app that may allow you to enable dark mode. 2. Use system-wide dark mode: Go to Sett... ⇲