fix problems on Groupon [iphone]

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—— Run into issues on Groupon? Get help pending when official support gets back to you!

Groupon - Local Deals Near Me
Info:
company: Groupon, Inc.
: http://www.groupon.com/contact-us
: www.groupon.com
Chat with our AI-based Groupon Support
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Bugs issue
Issues with item quality

Fix: Read reviews before purchasing: Always check the reviews and ratings for the specific deal you are interested in. This can give you insight... ⇲
Inconsistent discount application

Fix: Verify the discount details: Before completing your purchase, ensure that the discount is applied correctly in your cart. If not, check the... ⇲
 
Privacy issue
Misleading fine print

Fix: Always read the fine print: Before purchasing, click on the deal to expand the details and read the fine print carefully to understand any r... ⇲
 
Permissions issue
Limited control for business owners

Fix: Utilize the Groupon Merchant Portal: If you are a business owner, log into the Groupon Merchant Portal to manage your deals, track performan... ⇲
 
Support issue
Slow response times

Fix: Be patient and follow up: If you have submitted a request and have not received a response, wait a few days and then follow up through the s... ⇲
Lack of live support options

Fix: Use the help center: Access the help center in the app or on the website for FAQs and troubleshooting guides that can assist you without nee... ⇲
 
Payments issue
Accidental purchases hard to resolve

Fix: Double-check before purchasing: Always review your cart and ensure you are aware of what you are buying before confirming the purchase. OR... ⇲
Problems with order cancellations

Fix: Check cancellation policy: Review the cancellation policy for the specific deal you purchased to understand your options. OR Use the app... ⇲
Frustrating checkout process

Fix: Clear your app cache: If the app is slow or unresponsive during checkout, try clearing the app cache by going to your iPhone settings, selec... ⇲
Issues with saved payment methods

Fix: Update payment information: Go to the 'Account' section in the app, select 'Payment Methods', and ensure your saved payment information is c... ⇲
 
Ads issue
Vendors inflating original prices

Fix: Research the item: Before purchasing, check the item on other websites to compare prices and ensure the deal is legitimate. OR Report sus... ⇲
 
Notifications issue
Delayed shipping notifications

Fix: Check your order status: Go to 'My Groupons' and select the order to view its status and any tracking information provided. OR Contact th... ⇲
 
Orders issue
Substituted items received

Fix: Review the order details: Check the confirmation email or app for the specifics of what you ordered versus what you received. OR Contact... ⇲
 
Availability issue
Limited appointment availability

Fix: Book early: If you know you want to use a deal, try to book your appointment as soon as possible to secure your preferred time. OR Look f... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.7%

Neutral
1.3%

~ from our NLP analysis of 513,936 combined software ratings.

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 Private Data Groupon collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics