fix problems on Jewels Temple Quest [iphone]

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—— Run into issues on Jewels Temple Quest? Get help pending when official support gets back to you!

Jewels Temple Quest - Match 3
Info:
company: Springcomes Co., Ltd.
: http://www.spcomes.com
: www.spcomes.com
Chat with our AI-based Jewels Temple Quest Support
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Ads issue

ads fail to return to game

Fix: 1. If an ad fails to return you to the game, try tapping the home button and then reopening the app. 2. If that doesn't work, force close th... ⇲

ads cause game to lock up

Fix: 1. If ads cause the game to lock up, try force closing the app and reopening it. 2. Ensure your internet connection is stable, as poor conne... ⇲

excessive ads after every level

Fix: 1. If ads are excessive, consider purchasing the 'no ads' option if you haven't already. 2. Alternatively, take breaks between levels to red... ⇲

ads interrupt gameplay

Fix: 1. If ads interrupt gameplay, try to play during times when you can tolerate the interruptions, such as while multitasking. 2. Consider purc... ⇲

ads increase in length over time

Fix: 1. If you notice ads increasing in length, consider taking breaks between gameplay sessions to reduce the feeling of ad fatigue. 2. Look for... ⇲
 
Screen issue

black screen after ads

Fix: 1. If you encounter a black screen after an ad, try force closing the app and reopening it. 2. If the issue persists, restart your iPhone to... ⇲
 
Payments issue

payment for no ads not honored

Fix: 1. Check your purchase history in the App Store to confirm that the transaction went through. Go to Settings > [your name] > Subscriptions t... ⇲
 
Crashes issue

game crashes on startup

Fix: 1. Force close the app and restart your iPhone. 2. Check for updates for both the app and your iOS version. 3. If the app continues to crash... ⇲
 
Gameplay issue

impossible levels after certain point

Fix: 1. If you find levels impossible, consider taking a break and returning later with a fresh perspective. 2. Look for online guides or videos... ⇲

game locks with no way to unlock

Fix: 1. If the game locks, try force closing the app and reopening it. 2. Restart your iPhone to refresh the system. 3. If the issue persists, co... ⇲
 
Backup issue

loss of progress after reinstalling

Fix: 1. Before reinstalling, ensure that your game progress is linked to your Apple ID or Game Center. Check in the app settings if there is an o... ⇲
 
Support issue

no support for account recovery

Fix: 1. If you lose access to your account, check if the app has a 'Forgot Password' or 'Account Recovery' option in the settings. 2. If not, ens... ⇲
 
Bugs issue

game does not award stars correctly

Fix: 1. If stars are not awarded correctly, try restarting the app to refresh the game state. 2. Check for updates for the app, as updates may fi... ⇲
 
Login issue

sign-in issues lead to loss of progress

Fix: 1. If you experience sign-in issues, ensure that you are using the correct Apple ID or Game Center account linked to the game. 2. Try loggin... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Neutral
5.6%

Bad experience
2.7%

~ from our NLP analysis of 3,073 combined software ratings.

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 Private Data Jewels Temple Quest collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. 1000 gold: $0.99 1000 amount of gold
  2. Golden Piggy Bank: $4.99 The gold you have saved so far in your "GPB"
  3. 12000 gold: $9.99 12000 amount of gold
  4. Starter Pack: $2.99 Gold 4500, All booster item + 3
  5. Special Pack: $22.99 Gold 22000, All booster item + 3
  6. 5500 gold: $4.99 5500 amount of gold
  7. Weekend Pack: $9.99 Gold 15000ea + Hammer set each 2ea total 6ea
  8. No AD: $3.99 Removes Advertisement
  9. Do not give up Pack: $4.99 Good 10000ea + hammer set each 1ea total 3ea
  10. Premium Pack: $54.99 Gold 48000, All booster item + 9