fix problems on Connecticut Children's [iphone]

—— Run into issues on Connecticut Children's? Get help pending when official support gets back to you!

Connecticut Children's

Info:

company: Connecticut Children's

: https://www.connecticutchildrens.org/mobile-app-support-ios

Chat with our AI-based Connecticut Children's Support

🛠️ Common Connecticut Children's Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot remember login information

Fix: Ensure that you are using the latest version of the Connecticut Children's app. Go to the App Store, search for the app, and check if an upd... ⇲

Face ID option does not work

Fix: Verify that Face ID is enabled on your iPhone. Go to Settings > Face ID & Passcode, and ensure that Face ID is set up for the app. If it is... ⇲

Freezing issue

Connecticut Children's freezes when setting Face ID or PIN

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older devices) to... ⇲

Requires re-login every time

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during login. Make sure to select this option if available, as it may help r... ⇲

Bugs issue

Incorrect information provided by the app

Fix: Double-check the information provided in the app against official sources or your medical records. If you find discrepancies, take note of t... ⇲

Connecticut Children's does not respond to 'remember me' feature

Fix: Ensure that your device's settings allow the app to store data. Go to Settings > Connecticut Children's and check if any data storage option... ⇲

Messages issue

Messages from doctors only available in the app

Fix: To ensure you receive important messages, regularly check the app for updates. Set a reminder to check the app daily or weekly for new messa... ⇲

Loading issue

Waiting time due to app errors

Fix: If you experience waiting times due to app errors, try clearing the app's cache. Go to Settings > Connecticut Children's and look for an opt... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.9%

Bad experience

2.7%

Neutral

1.4%

~ from our NLP analysis of 1,022 combined software ratings.

Switch to these Alternatives:

HHC - Integrative Health

Keriton Connect

MyNuvanceHealth/Blue

YMCA of Greater Hartford

myConnectiCare

FlyteHealth

YM-YNH Go

GetWell Anywhere

GetDoctor/MD

Nurture by Women's Health

Private Data Connecticut Children's collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Financial Info
- Location
- Contact Info
- Identifiers
- Sensitive Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics