fix problems on TripleWhale [iphone]

—— Run into issues on TripleWhale? Get help pending when official support gets back to you!

TripleWhale

Info:

company: Triple Whale Inc

: http://www.triplewhale.com/contact

: www.triplewhale.com

Chat with our AI-based TripleWhale Support

🛠️ Common TripleWhale Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

lots of bugs

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for TripleWhale, and check if there is an update availa... ⇲

clunky web app feel

Fix: Try accessing the web app using a different browser. If you are using Safari, switch to Chrome or Firefox to see if the experience improves.... ⇲

Bugs issue

visual bugs in dark mode

Fix: Switch to light mode temporarily to see if the visual bugs persist. Go to Settings > Display & Brightness and select Light. This can help yo... ⇲

very buggy

Fix: Regularly check for updates in the App Store and install them as they often contain bug fixes. Keeping the app updated is crucial for optima... ⇲

unusable

Fix: If the app is completely unusable, uninstall it and reinstall it from the App Store. This can resolve many issues by starting fresh. OR A... ⇲

Crashes issue

TripleWhale crashes frequently

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open... ⇲

UI issue

dashboard data not visible

Fix: Refresh the dashboard by pulling down on the screen. This can help reload the data. If that doesn't work, try logging out of the app and log... ⇲

poor UI and UX

Fix: Familiarize yourself with the app's features through any available tutorials or help sections. Sometimes, understanding the intended navigat... ⇲

pages won't scroll

Fix: Check if your device has any accessibility settings enabled that might affect scrolling. Go to Settings > Accessibility > Touch and ensure t... ⇲

Loading issue

slow loading times

Fix: Close any other apps running in the background to free up resources. Double-tap the Home button (or swipe up from the bottom) and swipe up o... ⇲

non-responsive Google login

Fix: Clear the app's cache as mentioned earlier. This can resolve issues with login processes. Offload the app and reinstall it to ensure a fresh... ⇲