fix problems on DCMP [iphone]

—— Run into issues on DCMP? Get help pending when official support gets back to you!

DCMP

Info:

company: Described and Captioned Media Program

: https://dcmp.org/contact-us

: dcmp.org

Chat with our AI-based DCMP Support

🛠️ Common DCMP Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Application process is biased

Fix: Review the application process thoroughly to identify specific areas that may seem biased. If you notice any patterns, consider documenting... ⇲

Content is out of date

Fix: Check for any available updates within the app. Go to the App Store, search for DCMP, and see if an update is available. Keeping the app upd... ⇲

Updates issue

Free videos are outdated

Fix: Explore other platforms or resources that may offer more current free videos. Websites like YouTube or educational platforms may have update... ⇲

UI issue

Unable to select options

Fix: Restart the app to see if this resolves the issue. Sometimes, a simple restart can fix glitches that prevent options from being selected.... ⇲

Guest access button unresponsive

Fix: Try closing the app completely and reopening it. This can sometimes resolve temporary glitches that affect button responsiveness. OR If t... ⇲

Sign-in issues with username and password

Fix: Double-check your username and password for any typos. If you are unsure, use the 'Forgot Password' feature to reset your password and try s... ⇲

Permissions issue

Limited access to required videos

Fix: Review your account settings to ensure you have the correct permissions or subscriptions that grant access to the required videos. Sometimes... ⇲

Only one copy of videos available

Fix: Check if there is an option to download or save videos for offline viewing. This may allow you to access the content without needing to stre... ⇲