fix problems on Alignment Health Plan [iphone]

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—— Run into issues on Alignment Health Plan? Get help pending when official support gets back to you!

Alignment Health Plan
Info:
company: Alignment Healthcare
: https://www.alignmenthealthplan.com/about-us/contact-us
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Account issue

Limited access to personalized plan documents

Fix: 1. Ensure you are logged into the correct account associated with your personalized plan. 2. Check if there are any filters or settings with... ⇲

User info not recognized by the app

Fix: 1. Double-check that you are entering the correct username and password. 2. If you have forgotten your password, use the 'Forgot Password' f... ⇲
 
Installation issue

Alignment Health Plan does not function after multiple reinstallations

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove the app b... ⇲
 
Login issue

FaceID looping issue

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is set up correctly for the app. 2. If it continues to loop, try disabling Fa... ⇲

White screen after login

Fix: 1. Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. 2. Reopen the app to see if the issue... ⇲

Fast screen transitions hinder login

Fix: 1. Go to Settings > Accessibility > Motion and enable 'Reduce Motion'. This may help slow down transitions and make the app more responsive... ⇲

Login button unresponsive on iPad

Fix: 1. Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update. 2. If the app is not updated, go... ⇲
 
Payments issue

Difficulties in bill payment

Fix: 1. Ensure that your payment information is up to date in the app. Go to the billing section and check your payment methods. 2. If you encoun... ⇲
 
Glitches issue

General app glitches

Fix: 1. Restart your iPhone or iPad to clear any temporary glitches. 2. Ensure that the app is updated to the latest version available in the App... ⇲
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 what users are saying
Bad experience
45.7%

Good experience
41.3%

Neutral
13.0%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data Alignment Health Plan collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics