fix problems on Intelex [iphone]

—— Run into issues on Intelex ? Get help pending when official support gets back to you!

Intelex Mobile

Info:

company: Intelex Technologies Inc.

: http://www.intelex.com

: www.intelex.com

Chat with our AI-based Intelex Support

🛠️ Common Intelex Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Intelex crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of the Intelex Mobile app. Go to the App Store, search for Intelex Mobile, and ch... ⇲

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲

Login issues

Fix: 1. Reset Password: If you’re having trouble logging in, try resetting your password. Use the 'Forgot Password' link on the login screen to r... ⇲

Intelex does not stay logged in

Fix: 1. Check Auto-Login Settings: Ensure that the 'Stay Logged In' or similar option is enabled during login. 2. Update App: Make sure you have... ⇲

Security issue

Two-factor authentication problems

Fix: 1. Check Time Settings: Ensure your device's date and time settings are correct. Go to Settings > General > Date & Time and enable 'Set Auto... ⇲

Support issue

Poor customer support

Fix: 1. Utilize Online Resources: Check the Intelex Mobile website for FAQs, user guides, and troubleshooting tips that may address your concerns... ⇲

UI issue

Complicated data entry process

Fix: 1. Use Templates: If available, utilize any templates or pre-filled forms to simplify data entry. 2. Break Down Tasks: Divide the data entr... ⇲

Requires multiple steps for simple tasks

Fix: 1. Create Shortcuts: If the app allows, create shortcuts for frequently used tasks to streamline your workflow. 2. Familiarize with Feature... ⇲

Bugs issue

Inability to track closed reports

Fix: 1. Check Filters: Ensure that you are not applying filters that hide closed reports. Look for filter options in the report section and adjus... ⇲

Redundant features erase data

Fix: 1. Review Settings: Go through the app settings to disable any features that may automatically delete or overwrite data. 2. Backup Data: Re... ⇲

Cannot submit safety observations

Fix: 1. Check Submission Guidelines: Ensure you are following the correct procedure for submitting safety observations. Review any guidelines pro... ⇲

Network issue