fix problems on Anchor Wallet [iphone]

—— Run into issues on Anchor Wallet? Get help pending when official support gets back to you!

Anchor Wallet

Info:

company: Greymass Inc.

: https://support.greymass.com

: greymass.com

Chat with our AI-based Anchor Wallet Support

🛠️ Common Anchor Wallet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot import ownership keys

Fix: Ensure that you are using the correct format for the ownership keys. Check the documentation or help section of Anchor Wallet for the requir... ⇲

Cannot print ownership certificates

Fix: Check if your device is connected to a printer. Ensure that the printer is turned on and properly set up. You can try printing from another... ⇲

UI issue

Text blends with background on mobile

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the brightness or enabling 'Increase Cont... ⇲

Account issue

Account recovery fails with correct words

Fix: Double-check the spelling and order of the recovery words. Ensure there are no extra spaces or incorrect characters. It may help to write th... ⇲

Ads issue

Too many pop-ups

Fix: Check the app settings for any options to reduce or disable pop-ups. Look for a 'Notifications' or 'Pop-up' section in the settings menu.... ⇲

Crashes issue

Anchor Wallet crashes during signing window

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Anchor Wallet, and check for updates. If an update is... ⇲

Updates issue

Updates cause app instability

Fix: If the app becomes unstable after an update, try rolling back to a previous version if possible. You can do this by uninstalling the app and... ⇲

Payments issue

Missing send fund function

Fix: Check if the send fund function is hidden or located in a different section of the app. Look through the menus and settings to ensure it’s n... ⇲