—— Run into issues on Kickgoing? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the App: Close the Kickgoing app completely and restart it. On iPhone, swipe up from the bottom of the screen (or double-click th... ⇲
Fix: 1. Change Language Settings: Go to your iPhone settings, tap on 'General', then 'Language & Region'. Ensure that 'English' is set as your pr... ⇲
Fix: 1. Check Payment Options: Ensure that you are using a card that is accepted by the app. Some apps may only accept local cards or specific pa... ⇲
Fix: 1. Review Pricing Structure: Check the app for any detailed breakdown of pricing and fees. Sometimes, the app may have a section that explai... ⇲
Fix: 1. Familiarize Yourself with Parking Rules: Before renting, review the app's guidelines on parking to avoid high fees. Make sure to park in... ⇲
Fix: 1. Check Different Locations: If you are in a busy area, try moving to a different location where scooters may be more available. Use the ap... ⇲
Fix: 1. Clean the Camera Lens: Ensure that your iPhone camera lens is clean. Use a soft, lint-free cloth to wipe the lens before attempting to sc... ⇲
Fix: 1. Check App for Towing Options: Look in the app for any information regarding towing services. Some apps may have a dedicated section for s... ⇲
Fix: 1. Use In-App Support: Check if the app has a support or help section. Use any available chat or email options to reach out for assistance.... ⇲
Fix: 1. Reinstall the App: Uninstall the Kickgoing app and reinstall it. Sometimes, a fresh installation can reset the language settings and allo... ⇲
Fix: 1. Check Battery Level Before Renting: Always check the battery level of the scooter before starting your rental. If the battery is low, con... ⇲
Fix: 1. Adjust Riding Style: If the scooter feels stiff, try adjusting your riding style. Leaning slightly forward or backward can sometimes help... ⇲