—— Run into issues on Valley Fitness? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering the correct username and password. Check for any typos, and make sure that Caps Lock is not on. If you have for... ⇲
Fix: Wait for a specified period (usually 15-30 minutes) before trying to log in again. This is a security feature to prevent unauthorized access... ⇲
Fix: Check your spam or junk email folder to see if the password reset email was filtered there. If you find it, mark it as 'Not Spam' to ensure... ⇲
Fix: If you are uncomfortable providing your phone number, check if there is an option to use an email address instead. Some apps allow alternati... ⇲
Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve performance. OR... ⇲
Fix: Ensure that your internet connection is stable. Try switching from Wi-Fi to mobile data or vice versa to see if the issue persists. OR Ch... ⇲
Fix: Double-check your username and password for accuracy. If you have recently changed your password, ensure you are using the updated one. OR... ⇲
Fix: Document the steps you have taken to resolve the issue and any error messages you receive. This information can be helpful if you need to es... ⇲
Fix: Check the app or website for a FAQ or help section that may address your issue without needing to contact support. Many common problems have... ⇲
Fix: Ensure that your email settings allow for messages from the Valley Fitness domain. Add their email address to your contacts to prevent filte... ⇲