fix problems on Erste MBanking [iphone]

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—— Run into issues on Erste MBanking? Get help pending when official support gets back to you!

Erste mBanking
Info:
company: Erste banka HR
: https://www.erstebank.hr/hr/pomoc/kontakt
: www.erstebank.hr
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Account issue

Lost account visibility after update

Fix: Log out of the app and then log back in. Sometimes, updates can cause temporary glitches that are resolved by refreshing your session. OR... ⇲
 
Updates issue

Frequent forced updates

Fix: Adjust your app update settings. Go to Settings > App Store and toggle off 'App Updates' to prevent automatic updates. However, be aware tha... ⇲
 
UI issue

Inability to copy IBAN from transaction overview

Fix: Take a screenshot of the transaction overview and use an OCR (Optical Character Recognition) app to extract the IBAN from the image. There a... ⇲
 
Login issue

Login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Payments issue

Inability to pay using 2D barcode scanning

Fix: Ensure that your camera permissions are enabled for the app. Go to Settings > Privacy > Camera and make sure Erste mBanking is allowed to ac... ⇲

Cannot link Diners card to mobile app

Fix: Check if your Diners card is eligible for linking to the app. Some cards may have restrictions. Refer to your card's terms or the app's FAQ... ⇲
 
Slow issue

Slow image capture for payments

Fix: Ensure that you are in a well-lit area when capturing images for payments. Good lighting can significantly improve the speed and accuracy of... ⇲
 
Bugs issue

Incorrect character recognition during payment capture

Fix: Manually correct any errors after the image is captured. Most apps allow you to edit the recognized text before finalizing the payment. OR... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
3.7%

Neutral
3.6%

~ from our NLP analysis of 535 combined software ratings.

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 Private Data Erste mBanking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics