—— Run into issues on D Minder Pro? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's location settings. Go to Settings > Privacy > Location Services and ensure that Location Services are enabled for D Mind... ⇲
Fix: Ensure that your internet connection is stable. If you're on Wi-Fi, try switching to mobile data or vice versa. A poor connection can hinder... ⇲
Fix: Check if the app has an 'Edit' option for logged sessions. Navigate to the history or log section, select the session you want to edit, and... ⇲
Fix: Check if there is a 'Stop' or 'End' button instead of a pause option. You may need to end the session and log it, then start a new session w... ⇲
Fix: Manually set your location in the app settings to ensure it uses the correct one. This can often override any default settings. OR Check... ⇲
Fix: Check your device's battery settings. If battery saver mode is enabled, it may affect app performance. Disable it if necessary. OR Ensure... ⇲
Fix: Ensure that the settings for skin type and location are consistent across sessions, as these factors can affect calculations. OR Manually... ⇲
Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom on newer iPhones) to see all open apps, swipe up... ⇲
Fix: Ensure that all devices are using the same version of the app. Check for updates on each device and install them to maintain consistency in... ⇲
Fix: Check if there is an option to purchase an ad-free version of the app. This can often be found in the settings or upgrade section of the app... ⇲
Fix: Use gestures to navigate back. On iPhones, you can often swipe from the left edge of the screen to go back to the previous screen. OR Loo... ⇲
Fix: Refer to the app's help or tutorial section. Many apps have a guide that explains how to navigate effectively during sun sessions. OR Exp... ⇲
Fix: Refer to the app's FAQ or help section for explanations of terms and data displays. This can provide clarity on what each term means. OR... ⇲
Fix: Look for a help or info button within the app that may provide explanations for data points. This is often represented by a question mark or... ⇲
Fix: Check the settings or dietary input section of the app. There may be an option to log vitamin D intake that you haven't noticed. OR Consi... ⇲
Fix: Check your notification settings. Go to Settings > Notifications > D Minder Pro and ensure that notifications are enabled and set to your pr... ⇲
Fix: Explore the app's settings for any hidden customization options. Sometimes, these features are not immediately visible and may require diggi... ⇲
Fix: Look for a custom input option in the dietary section of the app. Some apps allow you to add custom entries for vitamins and supplements.... ⇲
Fix: Check if there are any updates or additional clothing options available in the app settings or customization section. OR Consider using a... ⇲
Fix: Ensure that you are logged into the same account on both devices. This is often necessary for syncing data across devices. OR Check for a... ⇲