—— Run into issues on YaoYao? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that the app is properly calibrated. Go to the settings within the app and look for a calibration option. Follow the instructions to... ⇲
Fix: Check if you are connected to the internet when finishing your workout. The app may require an internet connection to save data. If you are... ⇲
Fix: Restart the app to refresh its functionality. Close the app completely and reopen it to see if this resolves the data recording issue. OR... ⇲
Fix: Try slowing down your jump pace slightly to see if the app can better register your jumps. Sometimes, a slower pace can help the app keep up... ⇲
Fix: Manually track your calories using a separate app or a fitness tracker that provides more accurate readings based on your activity level and... ⇲
Fix: Check the app's audio settings. Go to the settings menu and look for options related to audio feedback. Ensure that voice tips are enabled a... ⇲
Fix: Ensure that your iPhone has enough storage space. Low storage can cause apps to malfunction. Go to Settings > General > iPhone Storage and f... ⇲
Fix: Look for an edit option in the workout summary screen. After completing a workout, check if there is an 'Edit' button that allows you to adj... ⇲
Fix: Explore all settings within the app to see if there are hidden customization features that you may have missed. Sometimes, options are not i... ⇲
Fix: Engage with the app's community features, if available. Sometimes, sharing your achievements can unlock additional rewards or challenges.... ⇲
Fix: Explore the free features of the app thoroughly. Many apps have hidden functionalities that can be accessed without premium activation, so m... ⇲
Fix: Revisit the calibration settings and ensure they are set correctly for your jump style. Adjust the sensitivity to a higher level and test it... ⇲
Fix: Use a separate timer app on your iPhone to track intervals while using YaoYao. Set the timer for your desired intervals and start it alongsi... ⇲
Fix: Disconnect and reconnect your AirPods. Go to Bluetooth settings, forget the AirPods, and then reconnect them to see if this resolves the iss... ⇲
Fix: Check if there are any social features within the app that may allow you to connect with others, such as a community or leaderboard feature.... ⇲