fix problems on UW Guide [iphone]

—— Run into issues on UW Guide? Get help pending when official support gets back to you!

UW Guide

Info:

company: University of Wisconsin-Madison

: http://support.guidebook.com

: guidebook.com

Chat with our AI-based UW Guide Support

🛠️ Common UW Guide Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UW Guide freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for UW Guide. Installing the latest version can fix b... ⇲

Loading issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows for downloading content for offline use, make sure to download any necessary materials whi... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the UW Guide app has a help or FAQ section within the app itself. This may provide answers to common issues... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > UW Guide and ensure that notifications are enabled. Adjust the settings to... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help section... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings thoroughly to see if there are any hidden customization options that you may have missed. Some... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for UW Guide to prevent it from using batter... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the UW Guide app. If your device is outdated, con... ⇲