fix problems on Star [iphone]

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—— Run into issues on Star? Get help pending when official support gets back to you!

Star: Compatibility Horoscope
Info:
company: Star Focus
: https://starfocus.me
: starfocus.me
Chat with our AI-based Star Support
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Features issue

Basic features compared to competitors

Fix: 1. Explore All Features: Make sure to explore all sections of the app to ensure you are utilizing all available features. 2. Provide Feedba... ⇲

Lack of LGBTQ+ friendly options

Fix: 1. Explore Settings: Check if there are any settings within the app that allow you to customize your experience to be more inclusive. 2. Pr... ⇲
 
Bugs issue

Palm scanning feature does not work

Fix: 1. Check Permissions: Ensure the app has the necessary permissions to access your camera. Go to 'Settings' > 'Privacy' > 'Camera' and make s... ⇲
 
Support issue

Inaccessible app support

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the app's website for common issues and solutions. 2. Use Social Media: Check if... ⇲
 
Payments issue

Frequent unauthorized charges

Fix: 1. Review Subscriptions: Go to 'Settings' > 'Your Name' > 'Subscriptions' to review and manage your active subscriptions. 2. Change Payment... ⇲

No cancel subscription option

Fix: 1. Manage Subscriptions: Go to 'Settings' > 'Your Name' > 'Subscriptions' to manage and cancel your subscription directly from there. 2. Ch... ⇲

Difficult to stop payments

Fix: 1. Manage Subscriptions: Go to 'Settings' > 'Your Name' > 'Subscriptions' to review and cancel any active subscriptions. 2. Change Payment... ⇲

Inability to access features without payment

Fix: 1. Explore Free Features: Make sure to explore all free features available in the app before considering payment. 2. Look for Promotions: C... ⇲

Some features require payment to access

Fix: 1. Explore Free Features: Make sure to explore all free features available in the app before considering payment. 2. Look for Promotions: C... ⇲
 
Updates issue

Daily horoscope is not current

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the content. 2. Check Internet Connection: Ensure you have a stable i... ⇲

Recycled horoscope content

Fix: 1. Explore Other Sources: If the content feels repetitive, consider exploring other astrology apps or websites for fresh content. 2. Provid... ⇲

Generalized and vague readings

Fix: 1. Personalize Input: Ensure you are providing as much personal information as possible to receive more tailored readings. 2. Explore Other... ⇲

Outdated dates in content

Fix: 1. Refresh the App: Close the app completely and reopen it to refresh the content. 2. Check for Updates: Ensure the app is updated to the l... ⇲
 
Compatibility issue

Inconsistent compatibility reports

Fix: 1. Review Input Data: Ensure that you are entering accurate and complete information for compatibility reports. 2. Compare with Other Apps:... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.9%

Bad experience
11.4%

Neutral
4.7%

~ from our NLP analysis of 939 combined software ratings.

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 Private Data Star collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Weekly premium access: $9.99 Weekly access to premium content
  2. Monthly premium access: $29.99 Monthly access to premium content
  3. Premium weekly content: $14.99 Premium weekly content
  4. Annual Premium Subscription: $29.99 Annual Premium Subscription
  5. Premium weekly content: $4.99 Premium weekly content
  6. Monthly access: $14.99 Monthly access to premium content
  7. Annual Premium: $39.99 Annual Premium Subscription
  8. Lifetime premium access: $34.99 Lifetime premium access to all content
  9. Monthly premium access: $24.99 Monthly access to premium content
  10. Lifetime access: $59.99 Lifetime premium access to all content