fix problems on SmartScales [iphone]

—— Run into issues on SmartScales? Get help pending when official support gets back to you!

SmartScales - Backing Tracks

Info:

company: Greater Heights Media Ltd

: http://www.smartscalesapp.com

: www.smartscalesapp.com

Chat with our AI-based SmartScales Support

🛠️ Common SmartScales Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to connect to In App Purchase Server

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. You can do this by opening a... ⇲

Limited background music choices

Fix: 1. Explore external music sources: Consider using other music apps that allow you to play background tracks while using SmartScales. Apps li... ⇲

Installation issue

Cannot delete app from device

Fix: 1. Restart your device: Sometimes, a simple restart can resolve issues with app deletion. Hold down the power button and slide to power off.... ⇲

Customization issue

Missing many scales

Fix: 1. Check for updates: Ensure that you have the latest version of SmartScales, as updates may include additional scales. Go to the App Store,... ⇲

Lack of fingerings or pitch display options

Fix: 1. Explore app settings: Check the app settings to see if there are options to enable fingerings or pitch displays. Sometimes these features... ⇲

Absurd background music choices

Fix: 1. Use external music apps: As mentioned earlier, consider using other music apps that allow you to play your preferred background tracks wh... ⇲

Limited instrument selection

Fix: 1. Explore alternative apps: If SmartScales does not support your instrument, look for other music apps that cater specifically to your inst... ⇲

Audio issue

Audio sync issues with timeline bar

Fix: 1. Restart the app: Close SmartScales completely and reopen it. This can sometimes resolve temporary sync issues. 2. Check device performanc... ⇲

Features issue

No tuner feature

Fix: 1. Use a separate tuner app: Download a dedicated tuner app from the App Store. There are many free options available that can provide accur... ⇲

Payments issue

In-app purchases required for functionality

Fix: 1. Explore free features: Familiarize yourself with the free features of SmartScales and maximize their use. Sometimes, the free version can... ⇲

Compatibility issue

Not compatible with non-string instruments

Fix: 1. Use alternative apps: Look for apps that are specifically designed for non-string instruments. There are many music apps available that c... ⇲