fix problems on Sound And Vision [iphone]

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—— Run into issues on Sound And Vision? Get help pending when official support gets back to you!

Sound and Vision
Info:
company: MyTimeMedia Ltd
: http://www.avtechmediausa.com/contact.html
: www.avtechmediausa.com
Chat with our AI-based Sound and Vision Support
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Syncing issue

Library frequently empty

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. A weak connection can prevent the lib... ⇲

Sound and Vision fails to refresh

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch networks if necessary. 2. Force close and reopen the... ⇲
 
Updates issue

Past issues removed

Fix: 1. Check your subscription status: Ensure your subscription is active and that you have access to past issues. Go to the account settings in... ⇲

Update wipes out downloaded issues

Fix: 1. Backup your downloaded issues: Before updating, check if the app has a backup option for downloaded content. Use it to save your issues.... ⇲
 
Payments issue

Subscription not recognized

Fix: 1. Verify your subscription: Go to the App Store, tap on your profile icon, and check your subscriptions to ensure that Sound and Vision is... ⇲

Requires separate subscription for digital access

Fix: 1. Review your current subscription: Check if your current subscription includes digital access. This can usually be found in the app settin... ⇲

Sound and Vision does not combine print and digital subscriptions

Fix: 1. Review subscription options: Check if there are any bundled subscription options available that combine print and digital access. 2. Cont... ⇲
 
Downloads issue

Inability to download new issues

Fix: 1. Check your storage: Ensure your device has enough storage space available. Go to Settings > General > iPhone Storage to check. 2. Refresh... ⇲

No access to older magazines

Fix: 1. Check your subscription level: Some subscriptions may not include access to older issues. Review your subscription details in the app set... ⇲
 
Loading issue

Pages pixelated and slow to load

Fix: 1. Check your internet connection: A slow or unstable connection can cause loading issues. Switch to a different Wi-Fi network or use cellul... ⇲
 
UI issue

Loss of functionality in navigation

Fix: 1. Restart the app: Close the app completely and reopen it to see if navigation functionality returns. 2. Check for updates: Ensure you have... ⇲

Frustrating user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and settings to better understand its layout and function... ⇲

Requires multiple steps to access articles

Fix: 1. Bookmark frequently accessed articles: If the app allows, bookmark articles for quicker access in the future. 2. Use search functionality... ⇲
 
Support issue

Customer service unhelpful

Fix: 1. Use in-app help resources: Check if the app has a help or FAQ section that may address your issue. 2. Look for community forums: Sometime... ⇲

No refund support for subscription issues

Fix: 1. Review App Store refund policy: If you believe you are eligible for a refund, go to the App Store, find your purchase history, and reques... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Check that the app is updated on all devices and that the operating systems are current. 2. Log out and l... ⇲

Sound and Vision does not support latest iOS

Fix: 1. Check for app updates: Go to the App Store and see if there is an update available for the app that supports the latest iOS version. 2. R... ⇲
 
Content issue

Limited exclusive content

Fix: 1. Explore other subscription options: Check if there are different subscription tiers that offer more exclusive content. 2. Look for promot... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.5%

Bad experience
12.0%

Neutral
2.4%

~ from our NLP analysis of 83 combined software ratings.

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 Private Data Sound and Vision collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Subscription: $9.99 Subscription to Sound & Vision
  2. 1 Year Subscription: $11.99 Subscription to Sound and Vision
  3. 1 Month Subscription: $1.99 Subscription to Sound & Vision
  4. August 2012: $5.99 Home Theater Magazine, August 2012
  5. November 2012: $5.99 Home Theater Magazine, November 2012
  6. Headphone Buyer's Guide: $0.99 Headphone Buyer's Guide, Annual
  7. June 2012: $5.99 Home Theater Magazine, June 2012
  8. May 2012: $5.99 Home Theater Magazine, May 2012
  9. January 2013: $5.99 Home Theater Magazine, January 2013
  10. April 2013: $5.99 Home Theater Magazine, April 2013