fix problems on Vita Jigsaw [iphone]

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—— Run into issues on Vita Jigsaw ? Get help pending when official support gets back to you!

Vita Jigsaw for Seniors
Info:
company: Vita Studio
: https://jigsaw.vitastudio.ai/tos.html
: vitastudio.ai
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Ads issue

Ads appear during puzzle play

Fix: If ads are appearing during gameplay, try to focus on completing puzzles quickly to minimize the time spent with ads. You can also pause the... ⇲

Confusing ad placements for seniors

Fix: Encourage seniors to familiarize themselves with the app layout. They can practice tapping around the screen to understand where ads might a... ⇲

Inappropriate ad content

Fix: Adjust the settings on your device to limit ad tracking. Go to Settings > Privacy > Advertising and enable 'Limit Ad Tracking'. This may red... ⇲

Ads are repetitive and annoying

Fix: Use the Airplane Mode workaround to avoid seeing ads altogether, allowing for uninterrupted gameplay. OR Try to play the game during time... ⇲

Ads can be lengthy and distracting

Fix: Use the Airplane Mode workaround to prevent ads from loading and distracting you during gameplay. OR Try to play the game in shorter sess... ⇲
 
Freezing issue

Vita Jigsaw freezes during use

Fix: Try closing other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones... ⇲
 
Customization issue

Limited background color options

Fix: Explore the app settings to see if there are any hidden options for changing background colors. Sometimes these settings are not immediately... ⇲

Dog feature is intrusive

Fix: Check the app settings to see if there is an option to disable or minimize the dog feature. If not, try to ignore it while focusing on the p... ⇲

Lack of options to customize gameplay

Fix: Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes these features are not prominently displ... ⇲

Limited sharing options for completed puzzles

Fix: Check if there are any social media or sharing options within the app settings. Sometimes sharing features are hidden in menus. OR If sha... ⇲

No option to opt out of bonus claims

Fix: If the app does not allow opting out, try to ignore the bonus claims and focus on the puzzles instead. OR Consider using the Airplane Mod... ⇲
 
Glitches issue

Glitches causing puzzles not to load

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. OR If... ⇲
 
UI issue

Difficulty navigating after ads

Fix: Encourage seniors to take a moment to reorient themselves after an ad. They can practice tapping the screen to see where they are and what o... ⇲
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 what users are saying
Good experience
93.2%

Neutral
4.9%

Bad experience
2.0%

~ from our NLP analysis of 103,987 combined software ratings.

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 Private Data Vita Jigsaw collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics