fix problems on Insomnia Coach [iphone]

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—— Run into issues on Insomnia Coach? Get help pending when official support gets back to you!

Insomnia Coach
Info:
company: US Department of Veterans Affairs (VA)
: https://www.ptsd.va.gov/appvid/mobile/
: www.ptsd.va.gov
Chat with our AI-based Insomnia Coach Support
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Bugs issue

Insomnia Coach causes heart palpitations and worsens sleep for some users

Fix: If you experience heart palpitations, it may be beneficial to limit your use of the app, especially before bedtime. Try setting a specific t... ⇲

Error message for negative sleep hours

Fix: To resolve the error message for negative sleep hours, ensure that you are entering your sleep data correctly. 1. Double-check the times you... ⇲

Progress tab does not accurately reflect sleep data

Fix: To ensure the progress tab reflects accurate data, regularly update your sleep diary entries. 1. After each night, log your sleep hours and... ⇲
 
UI issue

Chastises users for waking up too early

Fix: If the app is providing negative feedback for waking up early, you can adjust your expectations within the app. 1. Use the notes section to... ⇲

Bright white background is counterproductive

Fix: To reduce eye strain from the bright white background, try adjusting your device's display settings. 1. Go to your iPhone's Settings > Displ... ⇲
 
Customization issue

No option to account for sex in sleep diary

Fix: As a workaround, you can manually note your sex in the notes section of the sleep diary. 1. After logging your sleep data, add a note indica... ⇲
 
Support issue

No customer service available

Fix: In the absence of customer service, utilize online forums or communities related to the app. 1. Search for user groups on social media or pl... ⇲
 
Compatibility issue

Incompatibility with wireless headphones

Fix: If the app is not working with your wireless headphones, try the following: 1. Ensure that your headphones are fully charged and connected t... ⇲
 
Settings issue

No comprehensive overview of app functionality

Fix: To better understand the app's functionality, explore the app thoroughly. 1. Spend some time navigating through all the sections and setting... ⇲
 
Permissions issue

Assumes control over user schedules

Fix: To regain control over your schedule, manually adjust your sleep goals within the app. 1. Go to the settings or sleep goals section and set... ⇲
 
Syncing issue

No sync between devices

Fix: To work around the lack of sync between devices, manually update your sleep diary on each device. 1. After logging sleep data on one device,... ⇲
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 what users are saying
Good experience
63.6%

Bad experience
21.2%

Neutral
15.2%

~ from our NLP analysis of 66 combined software ratings.

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 Private Data Insomnia Coach collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Identifiers
    • Usage Data
    • Diagnostics