fix problems on HeroShip [iphone]

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—— Run into issues on HeroShip? Get help pending when official support gets back to you!

HeroShip - AdventureIdleRPG
Info:
company: PLAYHARD
: http://playhardlab.com
: playhardlab.com
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Gameplay issue

No idle gold generation

Fix: Check if there are any upgrades or skills that need to be activated to enable idle gold generation. Sometimes, these features are locked beh... ⇲

Food rewards stop after certain stages

Fix: Review the game’s progression system to see if food rewards are tied to specific milestones. If they are, focus on reaching those milestones... ⇲

Premium currency required for hero reset

Fix: Check if there are any in-game events or challenges that offer premium currency as a reward. Participating in these can help you accumulate... ⇲

No gold generation after certain world

Fix: Review the game’s mechanics to see if there are specific requirements or upgrades needed to enable gold generation in later worlds. Sometime... ⇲
 
Freezing issue

Game freezes after beating final boss

Fix: Try restarting the game and your device. This can often resolve temporary glitches that cause freezing. Make sure to save your progress befo... ⇲
 
Account issue

Account loss after uninstalling

Fix: Before uninstalling, make sure to link your account to a social media platform or email if the game offers that option. This can help you re... ⇲

No account binding option

Fix: Check the game settings thoroughly for any account management options. Sometimes, these features are not immediately obvious and may be loca... ⇲
 
Ads issue

Ads not ready

Fix: Try restarting the game or your device. Sometimes, connectivity issues can prevent ads from loading properly. Ensure you have a stable inter... ⇲

Pestering for ratings too early

Fix: If the game prompts you for a rating too soon, simply dismiss the prompt. Most games allow you to decline and will not ask again for a while... ⇲
 
Screen issue

Grey screen on startup

Fix: Try clearing the app cache or data if your device allows it. This can resolve issues related to corrupted data that may cause a grey screen.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.9%

Bad experience
8.5%

Neutral
2.6%

~ from our NLP analysis of 425 combined software ratings.

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 Private Data HeroShip collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. FrontPackage0.9: $0.99 FrontPackage0.9
  2. Hero Pass: $5.99 Hero Season Pass
  3. FrontPackage2.9: $2.99 FrontPackage2.9
  4. FrontPackage4.9: $4.99 FrontPackage4.9
  5. Key & Scroll Package1: $2.99 Key & Scroll Package1
  6. DiaMinePremium: $12.99 DiaMinePremium
  7. FrontPackage6.9: $6.99 FrontPackage6.9
  8. FrontPackage7.9: $7.99 FrontPackage7.9
  9. Level Reset Package: $2.99 Level Reset Package
  10. FrontPackage9.9: $9.99 FrontPackage9.9