fix problems on PBIS Rewards Family [iphone]

—— Run into issues on PBIS Rewards Family? Get help pending when official support gets back to you!

PBIS Rewards Family

Info:

company: Navigate360, LLC

: https://www.pbisrewards.com/support/

: www.pbisrewards.com

Chat with our AI-based PBIS Rewards Family Support

🛠️ Common PBIS Rewards Family Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PBIS Rewards Family opens to the first message only

Fix: Try closing the app completely and reopening it. To do this, double-click the home button (or swipe up from the bottom of the screen on newe... ⇲

Scrolling issue with messages

Fix: Ensure that your device's software is up to date by going to Settings > General > Software Update. An outdated iOS version can sometimes cau... ⇲

Notifications issue

Notification bubble shows unread notifications incorrectly

Fix: Check the app's notification settings by going to Settings > Notifications > PBIS Rewards. Ensure that notifications are enabled and that th... ⇲

Cannot find notifications after opening the app

Fix: Check the app's notification center or message section to ensure you are looking in the right place. Sometimes notifications are categorized... ⇲

Glitches issue

Glitchy performance makes it unusable

Fix: Restart your iPhone. This can help clear temporary glitches and improve app performance. To restart, press and hold the power button until y... ⇲

Network issue

Lost connection to child without prompting

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. If using Wi-Fi, try res... ⇲

Support issue

Limited information from teachers

Fix: Communicate directly with your child's teacher to request more detailed updates or information. Sometimes, teachers may not be aware of the... ⇲

Tech support unhelpful

Fix: Utilize online forums or community groups related to PBIS Rewards for peer support and solutions. Other users may have experienced similar i... ⇲

Frequent sign-in required after updates

Fix: Ensure that you are using the correct login credentials and that your account is not being logged out due to security settings. Consider cha... ⇲

Cannot log in after updates

Fix: Ensure that you are entering the correct login information. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

PBIS Rewards Family forces log-in after updates

Fix: Check if there are any settings in the app related to session management that may be causing this issue. Adjusting these settings may help.... ⇲

Inability to log in without QR code

Fix: Check if there is an option to log in using your email and password instead of the QR code. This may be available in the app's login screen.... ⇲

Account issue

PBIS Rewards Family removes children from account unexpectedly

Fix: Check if there are any updates or changes in the app that may require you to re-add your children. Sometimes, updates can reset certain sett... ⇲

Camera issue

QR code scanning issues

Fix: Ensure that your camera lens is clean and that you are in a well-lit area. Poor lighting can affect the ability to scan QR codes. OR Try... ⇲

UI issue

Inability to access posts from teachers

Fix: Check if there are any filters or settings within the app that may be hiding teacher posts. Adjust these settings to ensure you can view all... ⇲

Poor user experience for adding students

Fix: Follow the app's step-by-step guide for adding students carefully. If the process is unclear, take notes on where you encounter difficulties... ⇲

Gameplay issue