fix problems on Cellink Neo [iphone]

—— Run into issues on Cellink Neo? Get help pending when official support gets back to you!

Cellink Neo

Info:

company: 이젠

: http://www.egens.co.kr

: www.egens.co.kr

Chat with our AI-based Cellink Neo Support

🛠️ Common Cellink Neo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cellink Neo only works on WiFi

Fix: Check your mobile data settings. Go to 'Settings' > 'Cellular' and ensure that the app is allowed to use cellular data. Look for the Cellink... ⇲

Cellink Neo crashes when using mobile data

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to 'Settings' > 'General' > 'Software Update' and install any available upd... ⇲

Updates issue

Cellink Neo needs a modern update

Fix: Check for any available updates for the app in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down... ⇲

Cellink Neo has not been updated in over 3 years

Fix: Monitor the App Store for any updates periodically. Sometimes, developers take time to release updates, especially if the app is stable and... ⇲

Customization issue

Temperature measurement only in Celsius

Fix: Check the app settings for any options related to temperature units. Look for a settings or preferences menu within the app where you might... ⇲

No option to switch temperature to Fahrenheit

Fix: As mentioned earlier, check the app settings for temperature unit options. If none exist, you may need to rely on external conversion tools.... ⇲

Compatibility issue

Cellink Neo not discovering battery after iOS 13 upgrade

Fix: Try restarting your iPhone. Sometimes, a simple restart can resolve connectivity issues between the app and the battery. OR Check if the... ⇲

Settings issue

No option to turn off battery from app

Fix: Check the app's settings or help section to see if there is a feature to turn off the battery remotely. If not, you may need to turn off the... ⇲

Localization issue

Cellink Neo Store description only in Korean

Fix: Use a translation app or service to translate the app description. You can copy the text and paste it into a translation app like Google Tra... ⇲

Crashes issue

Cellink Neo has stopped working and won't open

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲