fix problems on TRA [iphone]

—— Run into issues on TRA ? Get help pending when official support gets back to you!

TRA Mobile

Info:

company: TRA-MINW P.S.

: https://www.tranow.com

: www.tranow.com

Chat with our AI-based TRA Support

🛠️ Common TRA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scheduling appointments is slow

Fix: 1. Clear the app cache: Go to your iPhone Settings > Scroll down to TRA Mobile > Tap on 'Clear Cache' if available. This can help speed up t... ⇲

User interface is not user friendly

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and layout. Take notes on where things are located. 2. Us... ⇲

Bugs issue

Missing referral information

Fix: 1. Check your settings: Go to the app settings and ensure that referral notifications are enabled. 2. Review your appointment history: Somet... ⇲

Lack of specific procedure details

Fix: 1. Look for a procedures section: Navigate through the app to find any dedicated section for procedures that may contain the information you... ⇲

Missing features and error messages

Fix: 1. Update the app: Make sure you have the latest version of TRA Mobile, as updates often fix bugs and add features. 2. Restart the app: Clos... ⇲

Spelling errors in the app

Fix: 1. Report the errors: While you cannot contact support, you can document the errors and keep an eye out for updates that may fix them. 2. Pr... ⇲

Internal server error

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data. 2. Restart the... ⇲

Loading issue

Cannot schedule on website

Fix: 1. Check browser compatibility: Ensure you are using a supported browser (like Safari or Chrome) and that it is updated to the latest versio... ⇲

Syncing issue

Questionnaire data not submitted

Fix: 1. Check for required fields: Ensure all required fields in the questionnaire are filled out before submitting. 2. Restart the app: Close th... ⇲

Compatibility issue

Patient portal has limited mobile functionality

Fix: 1. Use the desktop version: If possible, access the patient portal from a desktop computer for full functionality. 2. Check for app updates:... ⇲

Account issue

Account creation error

Fix: 1. Double-check your information: Ensure that all the information you are entering is correct and meets the app's requirements (like passwor... ⇲

Support issue

Support link leads to 404 page

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as the support link may have been updated in newer versions. 2. Lo... ⇲