fix problems on Мой Beeline KG [iphone]

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—— Run into issues on Мой Beeline KG? Get help pending when official support gets back to you!

Мой Beeline KG
Info:
company: OOO Sky Mobile
: https://beeline.kg/ru/feedback-service
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Network issue

Internet connection issues

Fix: 1. Check network settings: Go to Settings > Cellular and ensure that cellular data is enabled for the Мой Beeline KG app. 2. Reset network s... ⇲

Happy Day section incorrectly connects calls instead of internet

Fix: 1. Check app settings: Go to the Happy Day section in the app and ensure that the settings are configured correctly for internet usage. 2. R... ⇲

Unable to track traffic

Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure that the Мой Beeline KG app has permission to access your... ⇲
 
Crashes issue

Мой Beeline KG crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of the Мой Beeline KG app by checking the App Store for updates. 2. Restart your iPhon... ⇲
 
UI issue

Unable to enter phone number completely

Fix: 1. Check for software updates: Go to Settings > General > Software Update and ensure your iPhone is running the latest version of iOS. 2. Re... ⇲

Black balance visibility issue

Fix: 1. Check app settings: Go to the settings within the Мой Beeline KG app and ensure that balance visibility options are enabled. 2. Restart t... ⇲

Main screen services display incorrect information

Fix: 1. Refresh the app: Close the Мой Beeline KG app completely and reopen it to refresh the displayed information. 2. Check for updates: Go to... ⇲
 
Loading issue

Stuck on 'We are becoming better for you' message

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe the Мой Beeli... ⇲
 
Bugs issue

Widget not working

Fix: 1. Check widget settings: Long press on the home screen, tap the '+' icon to add a widget, and ensure the Мой Beeline KG widget is selected... ⇲
 
Privacy issue

Мой Beeline KG accesses clipboard without user consent

Fix: 1. Check app permissions: Go to Settings > Privacy > Clipboard and see if the Мой Beeline KG app has access. If it does, consider revoking a... ⇲
 
Updates issue

Мой Beeline KG not updating

Fix: 1. Check App Store settings: Go to Settings > App Store and ensure that 'App Updates' is enabled. 2. Restart your iPhone: A simple restart c... ⇲
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 what users are saying
Good experience
59.3%

Bad experience
38.9%

Neutral
1.9%

~ from our NLP analysis of 54 combined software ratings.

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 Private Data Мой Beeline KG collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics