fix problems on MyCFNA [iphone]

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—— Run into issues on MyCFNA ? Get help pending when official support gets back to you!

myCFNA Mobile
Info:
company: Credit First National Association
: https://www.cfna.com/customer-support
: www.cfna.com
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Payments issue

Late fees for incorrect payment scheduling

Fix: To avoid late fees, always verify your payment schedule before confirming any transactions. Set reminders a few days before the due date to... ⇲

Cannot add bank account for payments

Fix: Ensure that you are following the correct steps to add a bank account. Go to the 'Payment Methods' section in the app, select 'Add Bank Acco... ⇲

No payment reminders

Fix: Set up reminders manually on your phone's calendar app. Create an event for each payment due date and set an alert a few days in advance to... ⇲

Limited payment scheduling options

Fix: If the app does not allow for flexible scheduling, consider making payments manually on a regular basis that fits your financial schedule. Y... ⇲

Confusing reward credits

Fix: Review the rewards section in the app carefully. Take notes on how the rewards are earned and redeemed. If the information is unclear, check... ⇲

Delayed statement processing

Fix: If you notice delays in statement processing, keep a personal record of your transactions and payments. This can help you track your financi... ⇲

Issues with payment processing

Fix: If payments are failing, ensure that your payment method is valid and has sufficient funds. Double-check the payment details you entered for... ⇲

No option to pay off entire debt

Fix: If the app does not provide an option to pay off your entire debt, consider making a large payment manually through the 'Payments' section.... ⇲

Reset auto-pay without notification

Fix: Regularly check your payment settings in the app to ensure that auto-pay is still active. Set a reminder to review these settings monthly.... ⇲
 
Login issue

Difficulties logging in

Fix: If you are having trouble logging in, ensure that you are entering the correct username and password. If you’ve forgotten your password, use... ⇲
 
Support issue

Slow customer service

Fix: Utilize the app's FAQ or help section for common issues. Many times, you can find answers to your questions without needing to contact custo... ⇲
 
Crashes issue

myCFNA crashes frequently

Fix: Try uninstalling and reinstalling the app. This can often resolve issues related to app crashes. To do this, press and hold the app icon unt... ⇲
 
Bugs issue

myCFNA bugs and glitches

Fix: Report any bugs you encounter through the app's feedback feature if available. Meanwhile, try restarting the app or your device to see if th... ⇲
 
Ads issue

Misleading promotional information

Fix: Take screenshots of any promotional information that seems misleading for your records. This can help you keep track of what was promised ve... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.2%

Neutral
1.1%

~ from our NLP analysis of 6,436 combined software ratings.

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 Private Data myCFNA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics