—— Run into issues on LIBERTY Dental? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are entering all required fields correctly. Check for any error messages that may indicate what is wrong. If the app require... ⇲
Fix: Check for updates in the App Store. Developers often release updates to fix bugs and improve stability. Make sure your app is up to date.... ⇲
Fix: Try logging in with your old password first, if possible. Once logged in, navigate to the account settings to update your password. If you c... ⇲
Fix: Check if there is an option in the app settings to link your app and website accounts. If not, consider using a password manager to keep tra... ⇲
Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
Fix: Double-check your login credentials for any typos. Ensure that Caps Lock is not on and that you are using the correct email and password com... ⇲
Fix: Try clearing your browser cache and cookies if you are being redirected to the website instead of logging in through the app. This can somet... ⇲
Fix: Check your spam or junk email folder to see if the verification code was sent there. Ensure that your email address is entered correctly in... ⇲
Fix: Explore the app settings to see if there are any accessibility options that can be enabled to make features more accessible. Look for any up... ⇲
Fix: Try tapping and holding on the buttons to see if any tooltips or descriptions appear. This can sometimes provide context for unlabeled butto... ⇲
Fix: Check if there is an option in the app to refresh or regenerate your digital ID card. Sometimes, simply reloading the app can also help. O... ⇲
Fix: Check your internet connection to ensure you are connected to Wi-Fi or cellular data. If the connection is weak, try moving to a location wi... ⇲
Fix: Ensure that you are filling out all required fields correctly and that there are no errors in the information provided. Look for any specifi... ⇲
Fix: Check the app's FAQ or help section for common issues and solutions. Many apps have built-in support resources that can assist you. OR Lo... ⇲
Fix: Check your iPhone's accessibility settings to ensure that VoiceOver is enabled. Sometimes, toggling it off and back on can resolve compatibi... ⇲
Fix: Ensure that you are entering the correct search criteria, such as location or specialty. Double-check for any filters that may be applied th... ⇲