fix problems on Ualá [iphone]

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—— Run into issues on Ualá? Get help pending when official support gets back to you!

Ualá
Info:
company: ALAU TECNOLOGIA S.A.U.
: https://www.uala.com.ar/preguntas-frecuentes
: www.uala.com.ar
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Payments issue

Inconsistent deposit functionality

Fix: 1. Check network connection: Ensure you have a stable Wi-Fi or mobile data connection. If the connection is weak, try switching to a differe... ⇲

Limited transfer amount of 11,500 pesos

Fix: 1. Plan transfers: If you need to transfer more than 11,500 pesos, consider breaking the amount into multiple transactions. 2. Check for li... ⇲
 
Support issue

Customer support is unresponsive

Fix: 1. Use in-app support: Check if Ualá has an in-app support feature or FAQ section that may address your issue without needing to contact sup... ⇲
 
Account issue

Account activation delays

Fix: 1. Check your email: Ensure you have received the activation email from Ualá. If not, check your spam folder. 2. Resend activation email: I... ⇲

Difficulties in modifying account aliases

Fix: 1. Check app settings: Go to your account settings in the Ualá app and look for an option to modify your alias. Follow the prompts to make c... ⇲
 
Messages issue

Issues with SMS verification

Fix: 1. Check phone number: Ensure that the phone number you provided is correct and that you can receive SMS messages. 2. Restart your phone: S... ⇲
 
Network issue

Ualá does not work with mobile data

Fix: 1. Check mobile data settings: Go to Settings > Cellular and ensure that Ualá is allowed to use mobile data. 2. Restart mobile data: Turn o... ⇲

Inability to access app intermittently

Fix: 1. Check server status: Look for any announcements from Ualá regarding server maintenance or outages. 2. Restart the app: Close and reopen... ⇲
 
Bugs issue

Frequent errors during transfers

Fix: 1. Check for app updates: Ensure you are using the latest version of Ualá, as updates often fix bugs related to transactions. 2. Verify rec... ⇲
 
Customization issue

Lack of dark mode

Fix: 1. Use system-wide dark mode: If your iPhone is set to dark mode, some apps may adapt to this setting. Go to Settings > Display & Brightness... ⇲
 
Compatibility issue

No Apple Pay support

Fix: 1. Use alternative payment methods: If you need to make payments, consider using Ualá's built-in payment options or other payment apps that... ⇲
 
UI issue

Ualá design complicates transfers

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. 2. Use guides: Loo... ⇲

Poor user experience overall

Fix: 1. Explore app features: Take time to explore all features of the app to better understand its capabilities. 2. Provide constructive feedba... ⇲
 
Loading issue

Long wait times for transaction processing

Fix: 1. Check transaction status: Use the app to check the status of your transaction. If it’s still processing, wait a little longer. 2. Avoid... ⇲
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 what users are saying
Good experience
83.5%

Bad experience
15.1%

Neutral
1.4%

~ from our NLP analysis of 370 combined software ratings.

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 Private Data Ualá collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics