fix problems on Z Day [iphone]

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—— Run into issues on Z Day? Get help pending when official support gets back to you!

Z Day: Hearts of Heroes
Info:
company: FunPlus International AG
: https://www.facebook.com/ZDAYGame/
: funplus.com
Chat with our AI-based Z Day Support
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Gameplay issue

Players lose too many troops when attacked

Fix: To minimize troop losses, players should focus on strengthening their defenses by upgrading defensive structures and researching defensive t... ⇲

Pay-to-win mechanics

Fix: Players can focus on maximizing their free-to-play experience by participating in all available events and daily challenges to earn rewards... ⇲

Imbalance between player levels

Fix: Players can seek out alliances that are more balanced in terms of player levels, which can provide a more equitable playing experience. Part... ⇲

Limited options for obtaining gear

Fix: Players can participate in all available events and challenges that offer gear as rewards. Joining alliances can also provide access to shar... ⇲

Inactive regions

Fix: Players can consider relocating to more active regions if the game allows it, as this can provide a more engaging experience with more playe... ⇲

Promotion system based on inactivity

Fix: Players should actively participate in events and contribute to their alliances to avoid being penalized by the promotion system. Setting re... ⇲

Difficulty in joining top alliances

Fix: Players can improve their profiles and gameplay skills to make themselves more appealing to top alliances. This includes showcasing achievem... ⇲

Lack of league system for balanced play

Fix: Players can advocate for a league system by discussing the benefits in community forums, which may encourage developers to consider implemen... ⇲

Insufficient keys for opening crates

Fix: Players should focus on completing daily challenges and events that reward keys, maximizing their opportunities to earn them without spendin... ⇲

Excessive crate accumulation without use

Fix: Players can prioritize opening crates that contain the most valuable items first, ensuring that they are utilizing their resources effective... ⇲

Lower levels progress faster than higher levels

Fix: Players at higher levels should focus on completing high-reward missions and events that provide significant experience points to help balan... ⇲
 
Ads issue

False advertising regarding game type

Fix: Players should familiarize themselves with the game mechanics and features through community forums or gameplay videos to set realistic expe... ⇲
 
Support issue

Lack of response from developers

Fix: Players can actively participate in community discussions and forums to share their concerns and suggestions. This can help create a collect... ⇲

Inadequate customer support

Fix: Players should document their issues clearly and keep records of any communication attempts. This can help streamline future interactions wi... ⇲
 
Updates issue

Stale content updates

Fix: Players can suggest new content ideas in community forums or social media groups to encourage developers to consider fresh updates. Engaging... ⇲
 
Privacy issue

Racism and bigotry in chat

Fix: Players can use the mute or block features to avoid toxic players and report any inappropriate behavior to maintain a healthier gaming envir... ⇲

Toxic player behavior

Fix: Players should utilize the mute or block features to avoid toxic interactions and focus on positive gameplay experiences. Reporting toxic be... ⇲
 
Bugs issue

Frequent bugs and glitches

Fix: Players should regularly check for updates and install them as soon as they are available, as updates often include bug fixes. Clearing the... ⇲
 
Payments issue

Removal of purchased items

Fix: Players should keep receipts or records of their purchases to address any issues with item removal. This documentation can help in resolving... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.7%

Bad experience
14.9%

Neutral
5.3%

~ from our NLP analysis of 5,989 combined software ratings.

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 Private Data Z Day collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Bag of Gold: $4.99 Players will receive 700 Gold after purchase.
  2. Sack of Gold: $9.99 Players will receive 1600 Gold after purchase
  3. Pouch of Gold: $0.99 Players will receive 200 Gold after purchase.
  4. Chest of Gold: $19.99 Players will receive 3400 Gold after purchase
  5. Daily Gift Pack(mini): $0.99 Daily Gift Pack(mini)
  6. Handcart of Gold: $49.99 Players will receive 9000 Gold after purchase
  7. Wagon of Gold: $99.99 Players receive 21000 Gold after purchase
  8. Daily Gift Pack(mega): $4.99 Daily Gift Pack(mega)
  9. Daily Gift Pack(super): $9.99 Daily Gift Pack(super)
  10. Daily Gift Pack(royal): $19.99 Daily Gift Pack(royal)