fix problems on Blurams [iphone]

​

—— Run into issues on Blurams? Get help pending when official support gets back to you!

blurams
Info:
company: Hangzhou Vision Insight Technology Co.,Ltd.
: http://www.blurams.com
: help.blurams.com
Chat with our AI-based blurams Support
   Hello! How can I assist you?  

characters left:
 
Video issue

unable to see live feed

Fix: 1. Check camera connection: Ensure that your camera is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart the ca... ⇲

blurams does not minimize video

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates may add new features like video minimization. 2. Us... ⇲
 
Notifications issue

notifications not related to cameras

Fix: 1. Check notification settings: Go to Settings > Notifications > Blurams and ensure that notifications are enabled. You can customize what t... ⇲

notifications spam for subscriptions

Fix: 1. Adjust notification settings: Go to Settings > Notifications > Blurams and customize which notifications you want to receive. You can tur... ⇲

no option to disable notifications automatically

Fix: 1. Manually adjust notification settings: Go to Settings > Notifications > Blurams and customize the notification settings to your preferenc... ⇲

subscription expired notifications

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions to see if your subscription has indeed expired and if you wa... ⇲
 
Slow issue

blurams can be laggy

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom) and swipe up on apps you are not using to close them. Thi... ⇲
 
Buffering issue

buffering issues

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is fast enough for streaming. If it’s slow, try resett... ⇲
 
Camera issue

camera over rotates

Fix: 1. Check camera placement: Ensure that the camera is mounted securely and not in a position where it can be easily moved or knocked over. 2.... ⇲

motion tracking not accurate

Fix: 1. Recalibrate the camera: Check the app settings for an option to recalibrate motion tracking. Follow the on-screen instructions to recalib... ⇲

night vision issues in lit rooms

Fix: 1. Adjust camera settings: Check if there are settings for night vision or low-light performance in the app and adjust them accordingly. 2.... ⇲
 
Payments issue

subscription confusion

Fix: 1. Review subscription details: Go to the app settings and look for a section that outlines your current subscription plan and its features.... ⇲

subscription required for recording

Fix: 1. Review subscription options: Go to the app settings to see what features are available with your current subscription and what additional... ⇲
 
Audio issue

audio quality needs improvement

Fix: 1. Check microphone settings: Ensure that the microphone is not obstructed and is functioning properly. Test it with other apps to confirm.... ⇲
 
Network issue

camera disconnects frequently

Fix: 1. Check Wi-Fi connection: Ensure that your camera is connected to a stable Wi-Fi network. If the signal is weak, consider moving the router... ⇲
 
UI issue

blurams orientation issues

Fix: 1. Check device orientation lock: Ensure that your iPhone’s orientation lock is turned off. Swipe down from the top right corner to access t... ⇲

finicky controls

Fix: 1. Restart the app: Close the app completely and reopen it to see if the controls respond better. 2. Check for updates: Ensure you have the... ⇲
 
Compatibility issue

no Bluetooth connectivity

Fix: 1. Check Bluetooth settings: Go to Settings > Bluetooth and ensure Bluetooth is turned on. Make sure your camera is in pairing mode if appli... ⇲
 
Storage issue

limited video storage without subscription

Fix: 1. Manage storage: Regularly delete old videos from the app to free up space. Go to the app’s storage settings to see what can be deleted. 2... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.5%

Neutral
3.4%

Bad experience
1.1%

~ from our NLP analysis of 56,313 combined software ratings.

 Switch to these Alternatives:
Vimtag
EseeCloud(IP Pro, VR Cam)
Lorex
Photo + Video Filters by Setty
Lorex Cloud
VPhoto
Uplens: Photo & Video Editor
Uhale
LTS Connect
JXLCAM

 Private Data blurams collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 15-day loop recording(month): $5.99 Guard everything that you care
  2. 15 days loop month plan(EA): $6.99 Guard everything you care about
  3. 7-day loop recording(month): $4.99 Guard everything that you care
  4. 7 days loop month plan(EA): $5.99 Guard everything you care about
  5. 15-day loop recording(year): $59.00 Guard everything that you care
  6. 3-day loop recording(month): $1.99 Guard everything that you care
  7. 30-day loop recording(month): $14.99 Guard everything that you care
  8. 15 day loop year plan(EA): $69.99 Guard everything you care about
  9. 3-day loop month plan(EA): $2.99 Guard everything you care about
  10. 30 day loop month plan(EA): $15.99 Guard everything you care about