fix problems on DinoMao Real Claw Machine Game [iphone]

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—— Run into issues on DinoMao Real Claw Machine Game? Get help pending when official support gets back to you!

DinoMao Real Claw Machine Game
Info:
company: Gamesmart Asia Limited
: http://www.gamesmartasia.com
: www.gamesmartasia.com
Chat with our AI-based DinoMao Real Claw Machine Game Support
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Gameplay issue

Inconsistent claw mechanics

Fix: Take note of the specific machines where you experience inconsistent claw mechanics. If possible, try to play on different machines to see i... ⇲

Empty machines

Fix: Before playing, observe the machine for a few minutes to see if there are any prizes available. If the machine appears empty, consider waiti... ⇲

Limited prize availability

Fix: Regularly check the app for updates on new prizes being added. Sometimes, the app may rotate prizes or introduce new ones during special eve... ⇲

Repetitive gameplay

Fix: Try to set personal challenges or goals within the game to make it more engaging. For example, aim to win a specific type of prize or improv... ⇲

Difficulty in winning prizes

Fix: Observe the claw mechanics and adjust your strategy accordingly. Focus on easier-to-reach prizes or those that are less tightly packed. OR... ⇲
 
Loading issue

Delayed prize shipping

Fix: Keep track of your prize orders and check the shipping status regularly within the app. If there is a tracking feature, use it to monitor yo... ⇲
 
Slow issue

Laggy performance

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲
 
UI issue

Unresponsive controls

Fix: Restart the app to see if that resolves the unresponsiveness. Sometimes, a simple restart can fix temporary glitches. OR Check your devic... ⇲
 
Ads issue

Misleading free shipping claims

Fix: Before making a purchase, carefully read the terms and conditions regarding shipping. Look for any fine print that may clarify the shipping... ⇲
 
Updates issue

Frequent app updates causing issues

Fix: If an update causes issues, try uninstalling and reinstalling the app. This can sometimes resolve problems that arise from updates. OR Ke... ⇲
 
Support issue

Poor customer support

Fix: Utilize any available in-app support features, such as FAQs or help sections, to find answers to common questions or issues. OR Document... ⇲
 
Bugs issue

Inaccurate prize tracking

Fix: Regularly refresh the prize tracking page to see if the information updates. Sometimes, there may be a delay in the system reflecting the co... ⇲
 
Registration issue

Confusing registration process

Fix: Take your time to read through each step of the registration process carefully. If you encounter any unclear instructions, try to look for h... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
81.6%

Bad experience
13.0%

Neutral
5.4%

~ from our NLP analysis of 2,401 combined software ratings.

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クレーンゲーム -ぷらこれ- オンラインクレーンゲームアプリ

 Private Data DinoMao Real Claw Machine Game collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • User Content
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. USD4.99: $4.99 USD4.99 product
  2. USD6.99: $6.99 USD6.99 product
  3. USD9.99: $9.99 USD9.99 product
  4. DinoMao VIP: $6.99 A monthly subscription plan to DinoMao VIP
  5. USD14.99: $14.99 USD14.99 product
  6. Dinomao VIP: $6.99 A monthly subscription plan to DinoMao VIP
  7. USD2.99: $2.99 Huge Sale
  8. USD19.99: $19.99 USD19.99 product
  9. 48 Coins: $6.99 48 DinoMao Coins
  10. USD3.99: $3.99 USD3.99 product