fix problems on VHC Health [iphone]

—— Run into issues on VHC Health? Get help pending when official support gets back to you!

VHC Health

Info:

company: Virginia Hospital Center

: https://www.virginiahospitalcenter.com/patients/patient_portal.aspx

: www.vhchealth.org

Chat with our AI-based VHC Health Support

🛠️ Common VHC Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VHC Health freezes when activating Touch ID or passcode

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲

Cannot view messages or test results after update

Fix: 1. Restart the app: Close the app completely by swiping up from the bottom of the screen (or double-clicking the home button) and swiping th... ⇲

Updates issue

Prompts for update but no update available

Fix: 1. Restart the app: Close the app completely and reopen it to see if the prompt disappears. 2. Check for updates manually: Go to the App St... ⇲

VHC Health fails to connect with App Store for updates

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Restart the App Store: Close the... ⇲

Compatibility issue

VHC Health does not function in landscape mode on iPad

Fix: 1. Check your iPad settings: Go to Settings > Display & Brightness and ensure that 'Display Zoom' is set to 'Standard'. 2. Restart the app:... ⇲

No integration with Apple Health

Fix: 1. Check app settings: Open VHC Health and navigate to settings to see if there’s an option to enable Apple Health integration. 2. Ensure A... ⇲

Messages issue

Difficulties accessing test results and messages

Fix: 1. Ensure you are logged in: Double-check that you are logged into your account correctly. Log out and log back in if necessary. 2. Check y... ⇲

Login issues persist

Fix: 1. Check your credentials: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲

Support issue

Bureaucratic scheduling process

Fix: 1. Use the app’s scheduling feature: Navigate to the scheduling section of the app and follow the prompts to book an appointment. 2. Check... ⇲

UI issue

Mobile app fails to present data effectively

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the data presentation. 2. Check your internet connection: Ensure you... ⇲

VHC Health is not optimized for small screens

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and try changing the text size or display settings to see if it improves u... ⇲

Bugs issue

Inconsistent performance and functionality

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲

VHC Health is generally unresponsive

Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off, then press the pow... ⇲