fix problems on GoPay [iphone]

—— Run into issues on GoPay? Get help pending when official support gets back to you!

GoPay: Transfer Pulsa Bills

Info:

company: PT. GOTO GOJEK TOKOPEDIA TBK

: https://gopay.co.id/support?lang=en

: www.gopay.co.id

Chat with our AI-based GoPay Support

🛠️ Common GoPay Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GoPay asks for phone book access

Fix: To manage the phone book access request, go to your iPhone's Settings. Scroll down and find the GoPay app. Tap on it and you will see the op... ⇲

Layout and design need improvement

Fix: While you cannot change the app's layout directly, you can provide feedback through the app's feedback feature if available. Look for a 'Hel... ⇲

Slow issue

GoPay is laggy and slow

Fix: First, ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keepin... ⇲

Bugs issue

Verify button does not work

Fix: Check your internet connection. A weak or unstable connection can prevent the verify button from functioning. Switch between Wi-Fi and mobil... ⇲

Payments issue

Cannot top up using virtual bank account

Fix: Ensure that your virtual bank account is properly linked to your GoPay account. Go to the payment settings in the app and check if the virtu... ⇲

Updates issue

Difficult to upgrade to GopayPlus

Fix: To upgrade to GopayPlus, ensure you have the latest version of the GoPay app. Check the App Store for updates. Once updated, navigate to the... ⇲

Features issue

Lacks annual expense report

Fix: While the app may not provide an annual expense report, you can manually track your expenses by exporting your transaction history. Look for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

3.6%

Neutral

0.0%

~ from our NLP analysis of 112 combined software ratings.

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Private Data GoPay collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- User Content
- Search History
- Usage Data